Consumer Cellular APN MMS settings not working after WP 8.1 Update

Anonymous
2014-08-21T21:32:18+00:00

My folks' two Lumia 520s on Consumer Cellular (an AT&T MNVO) took the 8.1 upgrade without issue a couple weeks back, however they now can't receive MMS messages (a photo attached to a text message for example) anymore, the settings we used successfully previously were:

Navigate to: Settings / cellular + SIM (add Internet APN and MMS APN if not present)

Edit Internet APN:  

APN= att.mvno

Edit MMS APN:

APN= att.mvno

WAP gateway= proxy.mvno.ccmobileweb.com

WAP port= 80

MMSC= http://mmsc.cingular.com

MMSC port= 80

Maximum MMS size= 10485

Has anyone successfully gotten this to work post WP 8.1 upgrade?  Currently it indicates that there is media attached to the message but will not download it when clicked.  Thanks -

Windows for home | Other | Devices and drivers

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Anonymous
2015-01-03T13:15:28+00:00

I upgraded my folks' 520s to 635s this Christmas still on Consumer Cellular and had to enable their APN settings, was able to just use the same SIM card.

The 635s come with 8.1.  These settings worked, note that to get MMS images and videos to come through I had to choose IP type as IPv4 *only*:

Edit Internet APN:

APN= att.mvno

Edit MMS APN:

APN= att.mvno

WAP gateway= proxy.mvno.ccmobileweb.com

WAP port= 80

MMSC= http://mmsc.cingular.com

MMSC port= 80

Maximum MMS size= 10485

IP Type= IPV4

Good luck.

Thank you thank you for posting this!!!  My husband and I just bought a pair of 635's and instantly fell in love with the format and capabilities of the phone.  We went through the 2 hour long phone call to consumer cellular with absolutely no luck (the operator ended the call with "well you must just have a phone that can't send pictures on our network").  I am so glad that I read through the message boards and found this.

The above settings work people!!!  The line that was throwing a wrench in it for me was the IP Type.  After 8.1 the default setting is IPV4V6.  After changing this to IPV4 I was able to successfully send and receive picture messages.  Thank you johnhardyiv, thank you!  I will be calling consumer cellular to inform them of the fix so they can update their "troubleshooting" software and hopefully pass this information on to others who are having this issue.

You are a life saver!

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  1. Anonymous
    2014-12-16T22:06:52+00:00

    Since my last post,

    I tried, in vain, to find a human being at Microsoft to talk to about this.  NO LUCK

    I tried to "browse" the Microsoft's sites, to find a way to actually report this issue.  NO LUCK

    In fact, Microsoft tries to get you to go the the phone manufacturer for help.

    So I finally got a number for Nokia, and actually talked to a person.  He did some digging and found a popular topic in his knowledge base that said to do a hard reset.  

    So I backed stuff up and did that.  Guess what?  NO LUCK

    So I called Consumer Cellular, and I got a gut on the phone who didn't just know of the problem, he is personally experiencing it.  So I said to myself, I have someone with a cellular provider, who is interested AND has skin in the game.  He left me with the impression that we are waiting for the "8.11" fix update.

    I took another look around this "forum" and this problem is rampant.

    WAKE UP MICROSOFT !!!!!!!  This could be one reason you are losing even more share to Apple.

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  2. Anonymous
    2014-12-15T21:00:20+00:00

    I have the same issue here on 2 Nokia 920's on consumer cellular.  I tried this one change, didn't help even after a reboot.  Also, some of the other settings were different, so I then changed all of them.  Didn't help after a reboot either.  Really getting **** at Microsoft for breaking something in the update.  OBTW, this wasn't all they broke.  Cortana (or whatever her name is) RIP.

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  3. Anonymous
    2014-09-28T11:30:59+00:00

    found it, thanks!

    I also went to "settings / cellular + SIM / SIM settings", but did not see any options to add APNs.

    Please advise.

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  4. Anonymous
    2014-09-15T19:15:58+00:00

    found it, thanks!

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