Mouse pointer disappear while browsing internet on Google Chrome browser

Anonymous
2014-06-06T21:47:38+00:00

Original Title: Pointer disappears

Hello,

Recently, I've found that my pointer disappears whenever I'm on my default internet browsing site (Google Chrome). I can see it when using Internet Explore though. I have a HP Pavilion x2. I can still use even when I can't see it, which can be useful, but hard to use. I can see it everywhere else. I've tried using the troubleshoot, but it never finds anything wrong.

***Post moved by moderator to the appropriate forum category.***

Windows for home | Previous Windows versions | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2014-09-17T06:50:41+00:00

Manually close all of the open Google Chrome processes in your Task Manager. Restart Chrome. That's all I did and the mouse started working properly. Good luck!

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Anonymous
2014-06-07T11:06:05+00:00

Hi,

There could be some issues with the Google Chrome browser settings.

I would suggest you to un-install and re-install Google Chrome browser and check.

To un-install Google Chrome, you may refer to the following link:

Uninstall, change or repair a program

**http://windows.microsoft.com/en-ca/windows-8/uninstall-change-program**

To re-install Google Chrome, refer to the following link:

**www.google.com/homepage/windows8/win8p1.html**

If the issue persist, I would suggest you to post your query on Google Chrome forum support for further assistance.

https://productforums.google.com/forum/#!forum/chrome

You may refer the following link and check if it helps: https://productforums.google.com/forum/#!topic/chrome/Cd02iDR71GU

https://productforums.google.com/forum/#!topic/chrome/bIqEEi23Z7w

Please update us on the status of the issue to assist you further.

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Anonymous
2017-01-31T05:24:47+00:00

Goto Chrome Settings

> Disable "Use hardware acceleration.."-check box.

issue will be resolved after restarting the chrome (all instances including the one in agent running in background from tasks)

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  1. Anonymous
    2017-02-09T13:21:15+00:00

    Another helpful tip when you do this.

    Kill the Chrome process that is using the most amount of memory/cpu first. That's usually the parent Chrome app, and by killing that, the rest will be all killed.

    This problem should fix the disappearing cursor issue in most cases, especially if you did not make any changes to the Chrome settings before.

    If this persists, you may want to turn off the Hardware Acceleration in the Chrome.

    1. Open Google Chrome.
    2. Click Customize and Control Google Chrome > Settings.
    3. Click on "Show advanced settings" and scroll to the "System" section.
    4. Uncheck "Use hardware acceleration when available" and restart Google Chrome.

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  2. Anonymous
    2017-02-06T14:37:58+00:00

    Manually close all of the open Google Chrome processes in your Task Manager. Restart Chrome. That's all I did and the mouse started working properly. Good luck!

    it's succeeded.

    big kiss 4 u

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