Error 0xC1900101 – 0x20017 when installing Windows 8.1

tried to update 0xc1900101-0x20017 came up as the error.

I too had this code, and a similar one, but instead of 17, it was 18 at the end of the string. In my case, an older model Acer Aspire, pre UEFI code, though it does have SATA, Wireless N and Gigabit support. I am very limited on the hardware level as to what I can disable or remove...laptops tend to be like that. I was able to remove the wireless card, but after another attempt, it seems that was not the answer. A subsequent online read, tried a clean boot method, disabled any **** not needed by windows to start...rebooted in that mode, redid the settings again, went to the update in the store and repeated the update effort. This latest attempt, I am typing a response as I wait...It seems to have passed into the final stages, have been watching out of the corner of my eye the progress. Not sure how long I should wait for the "getting ready" rolling ball thing...but I figure, the hard disk light is going strong, so something is happening behind the scenes. What that is, I dunno...I may go to bed and see what it comes up with if it isn't finished by the end of my last smoke.

This is without a doubt, the most frustrating thing I have ever attempted on a Windows based computer....and I have been using them for a very, very long time.

I have tried every single step listed here and still...no luck.

Incidentally, this link to the fixit tool is invalid  https://support.microsoft.com/sdp/0B17012D333831303736313634343C.

I spent most of Sunday morning remotely connected to Microsoft support technicians  (Philippines) and even they were unsuccessful in their attempt.

Two different technicians...two different tries and no luck.

 I believe they walked away more stumped.

I removed all antivirus , stopped all services, did a clean boot, ran file and system checker, disconnected anything I did not absolutely need and tried five different time...myself before calling support.

I went as far as opening the case and disconnecting everything (after the numerous failed attempts)....except the boot drive.

That opened a whole different issue.

It caused Windows to lock my computer wherein  It would boot to login and after typing the password, it would just go to a blank desktop.

All I could do was shutdown or run the Task Manager...that's it.

Powering off and reconnecting everything restored normal boot-up and operational function.

Can anybody else confirm this happening?

Hello,

 

We understand that many customers are receiving error 0xC1900101 – 0x20017 when installing Windows 8.1.  This error is typically caused by an incompatible driver.

 

If you are receiving this error, first please double-check the error code.  There are many variations of error 0xC1900101, each with a different location code -- the error extension, located after the dash.  The information in this thread is intended only for location code 0x20017.  If you are receiving a different location code, these steps are unlikely to resolve your issue.

 

Please try these steps that have been known to help resolve this error:

 

·        Make sure you are not running any drive-encryption software.  If so, you must decrypt your drive before updating to Windows 8.1.

·        Check for and uninstall any desktop utilities you may have running.  For example, uninstalling IOBit or Intel Desktop Utilities (including Extreme Tuning software, but excluding Managed Engine) has been observed to resolve this issue.

·        Check that you’ve already updated all of your drivers.  In particular, older NFORCE drivers may not be supported on Windows 8.1.  If you have an NVIDIA graphics card, make sure they are currently supported and you’ve installed the latest NVIDIA drivers.

·        Please remove any connected USB devices (except the keyboard and mouse) and then try the upgrade.

·        Check that you do not have any SteelSeries products that support the SteelSeries Engine installed on your PC.  The SteelSeries Engine software is currently not supported on Windows 8.1.  Please uninstall the software before attempting to update to Windows 8.1.

 

·        Try disabling or uninstalling your antivirus software and see if the upgrade will succeed.  Problems have been observed updating to Windows 8.1 if ESET or AVAST are installed.  Please see the following links for product further information

•  ESET - http://kb.eset.com/esetkb/index?page=content&id=SOLN3153
•  AVAST -  http://www.avast.com/en-us/faq.php?article=AVKB97#artTitle

 

Please let us know which of these steps may have worked for you.  If you’ve confirmed that you’ve tried all of these steps and you’re still receiving error 0xC1900101 – 0x20017, we would like to collect more information with the following automated utility: 

 

http://support.microsoft.com/sdp/0B17012D333831303736313634343C.

 

Please run this automated utility and, at the end, push the button to send files to Microsoft.  (You can also choose to save the information to your desktop.)  If you get a message that says the utility has already expired, that is OK – it means we have already collected enough sample files to work with.

 

We will review the logs and see if there is anything common that could be causing this error (other than the causes that are already known).  We appreciate your help in collecting this information.

 

P.S.  Analyzing this many logs will take time.  We will post a fix or solution as soon as we have confirmed additional sources for this error.

 

Hi All,

I am running Windows 7 Home Premium on an MSI GT783R laptop. I tried all the listed solutions to no avail. The automated utility link also is no longer functional so I cannot run it to get more information.

My symptoms are:

When I try to install win8.1, it goes through the process, reboots, then on 8.1 install after reboot gets a Win 8 BSOD that flashes up too quick to read then reboots back into windows 7. The error message it tells me when back into Win 7 is 0x101 0x20017.

I have tried making an image and burning to a dvd this gives the same results when trying to initiate the OS install from in Win 7. When trying to boot directly from the DVD it gets to the Win 8 loading window then goes to permanent black screen.

I got rid of all non essential OEM apps and updated all required drivers to latest from as far as I can tell. If you could provide the active utility link once again i can share with you my log output.

Thanks

With all the different supposed fixes, I've found that this error continues to show up even after doing a fresh install from a downloaded ISO from DVD and USB thumb drive. I Have an ASUS U43F laptop that I wiped the HD totally clean by doing a low-level format. Upon initial installation  and the first reboot the error show up. Nothing is installed. Go figure.