WSUS Sync failure

Anonymous
2021-02-07T07:17:51+00:00

SBS2011
WSUS 3.2.7600.226

WSUS sync has started to fail over the last few weeks, initially intermittentl, now I cannot get it to complete at all.
Update source is Microsoft

Console error: Unable to resolve the specified upstream server name.

“WebException: The request failed with HTTP status 404: Not Found.
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)”
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at Microsoft.UpdateServices.ServerSyncWebServices.ServerSync.ServerSyncProxy.GetAuthConfig()
at Microsoft.UpdateServices.ServerSync.ServerSyncLib.InternetGetServerAuthConfig(ServerSyncProxy proxy, WebServiceCommunicationHelper webServiceHelper)
at Microsoft.UpdateServices.ServerSync.ServerSyncLib.Authenticate(AuthorizationManager authorizationManager, Boolean checkExpiration, ServerSyncProxy proxy, Cookie cookie, WebServiceCommunicationHelper webServiceHelper)
at Microsoft.UpdateServices.ServerSync.CatalogSyncAgentCore.SyncConfigUpdatesFromUSS()
at Microsoft.UpdateServices.ServerSync.CatalogSyncAgentCore.ExecuteSyncProtocol(Boolean allowRedirect)

This seems to be the key bit of the server log

2021-02-06 07:51:26.046 UTC Info w3wp.29 ClientImplementation..ctor Initializing ClientWebService ProcessID = 18412, Process Start Time = 2/6/2021 6:17:59 AM, Product Version = 3.2.7600.325
2021-02-06 07:51:26.065 UTC Info w3wp.29 AuthorizationManager.GetUpstreamServerUriHeader Found config says USS is MU site
2021-02-06 07:51:26.362 UTC Info WsusService.18 SusService.ValidateServerCertificate CheckValidationResult Succeeds: CertOK
2021-02-06 07:51:26.366 UTC Info WsusService.18 ServerCertificateValidator.IsHostAllowedException Requested host: sws1.update.microsoft.com
2021-02-06 07:51:26.367 UTC Info WsusService.18 ServerCertificateValidator.VerifyServerCertificate SSL validation succeeded.
2021-02-06 07:51:26.546 UTC Warning WsusService.18 WebServiceCommunicationHelper.ProcessWebServiceProxyException ProcessWebServiceProxyException found Exception was WebException. Action: Retry. Exception Details: System.Net.WebException: The request failed with HTTP status 404: Not Found.

So it is connecting to sws1.update.microsoft.com, and SSL validation succeeds. It fails after that with some proxy error.

(I realise that this server should be replaced, and work is in hand to migrate to Azure.)

Any help appreciated. Have been unable to fault the installation.

Thanks

Windows for business | Windows Server | User experience | Other

47 answers

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  1. MartinBell 31 Reputation points
    2021-02-12T08:02:33.597+00:00

    Indeed, syncing works again; message from WSUS: “New Update Alert: The following 409 new updates have been synchronized to SERVER since Friday, February 12, 2021 3:32 AM (GMT).” Would have been nice to have some statement by Microsoft concerning this issue.

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  2. Eugene Flash 6 Reputation points
    2021-02-12T06:27:31.943+00:00

    Congretulations to all!!! We did it!!! =)

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  3. Vandrey Trindade 86 Reputation points
    2021-02-11T16:37:33.577+00:00

    Well, it seems that we can't download any updates or import them when using Windows Server 2008 / 2008 R2 anymore, using SSL or not.
    We just wanted an official statement so we can show our bosses about it.

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  4. Martin N 11 Reputation points
    2021-02-11T15:46:21.18+00:00

    Currently MS support is suggesting to upgrade WSUS 3.2.7600.226 as this version is out of support version (Jan. 2020), according to the lifecycle policy.

    https://learn.microsoft.com/en-us/previous-versions/windows/it-pro/windows-server-2012-R2-and-2012/mt772341(v=ws.11)?redirectedfrom=MSDN

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  5. Rainer Mandernach 1 Reputation point
    2021-02-11T15:43:16.213+00:00

    also the same problem!!

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