Windows 8.1 error: "thread stuck in device driver"

Anonymous
2013-11-20T13:05:26+00:00

After installing the Windows 8.1 update without issue, every time I turn on my computer a screen appears that saying that there was an error when the last session ended, and that the issue pertains to "thread_stuck_in_device_driver". This has occurred every time for the last 6 days, and I have used system restore and Windows Update and the issue still remains. Has anyone found a solution to a similar problem?

Thanks, Jarred

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Windows for home | Previous Windows versions | Performance and system failures

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Anonymous
2015-08-25T16:30:23+00:00

The Dell support page offers a few things to check, but says if all else fails, replace the video card.

Maybe replacing the video card is worth it to get rid of all the headaches. 

THREAD STUCK IN DEVICE DRIVER

This Blue Screen error indicates that a device driver-almost always a video card driver-is stuck waiting for something (usually a hardware operation) to happen. Most of you have probably seennv4_disp.sys associated with this Blue Screen.

  1. Ensure the video drivers are updated to the latest Dell version.
  2. The system BIOS is fully up-to-date.
  3. If both the video driver and the system BIOS are fully up-to-date, check with the manufacturer for recent driver updates.
  4. As a last resort, try exchanging the video card.

Note: Reinstalling Windows is not likely to prevent this error from reoccurring.

http://www.dell.com/support/article/us/en/19/SLN129813/EN#Error6

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  1. Anonymous
    2014-04-12T18:02:42+00:00

    I have the same situation happening in my DELL INSPIRON 15R 5537. I don't know what to do :(

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  2. Anonymous
    2014-04-07T19:05:31+00:00

    I have been reading through many, many forums to have this annoying message disappear. For 3 month I was pulling my hair because of this silly message! I also have a Dell Inspiron 15R and when I turn it on, it showed this blue message saying THREAD STUCK IN DEVICE DRIVER, it then reboots itself followed by 5-10seconds of black screen. This issue only began after I updated from Windows 8 to Windows 8.1. I kept records of what I read through many forums to fix this and hopefully this will work for you.

    1. I went to the Dell website and re-installed the BIOS. I believe after upgrading from Win 8 to Win 8.1, the BIOS does get a little messed up. Find out your BIOS version by pressing the Windows key + R, and type msinfo32 then and go to Dell website then reinstall it. In my case, I went to the Dell UK website and reinstalled it.
    2. I went to the Intel website and installed the Intel Update Tool below. http://supportkb.intel.com/wireless/wireless-display/templates/selfservice/intelwidi/#portal/1026/article/16168.
    3. I uninstalled the AMD drivers which were currently installed via Control Panel, then I restarted the laptop.
    4. After logging in, I downloaded the AMD Clean Install Utility from the AMD website below.

    http://support.amd.com/en-us/kb-articles/Pages/AMD-Clean-Uninstall-Utility.aspx

    1. I then installed the latest AMD Catalyst Suite from the AMD website below. In my case, it’s the 64bit AMD.

    http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64

    1. Finally from the AMD website, I installed the AMD Auto Driver Detector from the below.

    http://support.amd.com/en-us/download/auto-detect-tool

    1. Back to the Intel website, I clicked on the “Check Your System For Updates” link. This detected all the Intel Drivers and showed me which ones needed updating. In my case, it detected that I needed to download 3 separate drivers.

    http://www.intel.com/p/en_US/support/detect

    Finally, I restarted my laptop. I did them all in this order and this worked for me like a charm.

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  3. Anonymous
    2014-04-06T14:16:27+00:00

    i also

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  4. Anonymous
    2014-04-02T22:55:58+00:00

    Thank You Yakub it worked :)

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