Nokia Lumia 520 Error: Unable to find bootable option

Anonymous
2014-05-27T02:14:49+00:00

My Nokia Lumia 520 unexpectadly shut down and reebotted as i proceeded to pause my music. now the only reaction i reiceve from it is a black screen which says Error: Unable to find bootable option. Press any key to shut down.

if anyone has only proven solutions in fixing this issue, please let me know.

Thanks.

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2014-12-30T12:28:20+00:00

Hi,

The "Unable to find bootable option" is comparable to a defective hard drive in a computer: It will still do the initial start-up and then be unable to do any more. The recovery tool still recognizes the phone when connected, but is unable to install the operating system in the phone when it comes to that. Again comparable to booting a PC on the install DVD and then be unable to complete the install.

The phone needs mechanical repair. If it is out of warranty, then is is also beyond economical repair, unfortunately.

If it is still in warranty, then please consult the point of sale.

--

Hans

Was this answer helpful?

100+ people found this answer helpful.
0 comments No comments

146 additional answers

Sort by: Most helpful
  1. Anonymous
    2014-10-18T06:17:14+00:00

    Hi did you find any solutions for this?

    Was this answer helpful?

    8 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2014-09-21T18:00:06+00:00

    I got the same error for my Lumia 520. It suddenly shutdown while browsing and from then it is showing the error.

    Nokia soft recovery tool is saying device is not supported. I donno whether it supports win8.1

    Hard resetting also has No result. When I contacted nearest Nokia care, they said mother board has to replace which costs 3k around.

    please suggest how to resolve this as it is severe OS issue

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2014-09-13T18:35:17+00:00

    Even I am facing the same problem from past one days

    From past two days my mobile was not allowing me to login into windows account and it was not saving any contacts, at a sudden it was restarted automatically and facing this issue.

    Tried all the methods as suggessted in the post but nothing wotking, Should go to care and see the reponse.

    And this happened only updating my mobile to windows 8.1

    As per the discussing we can see that most of the members was facing this issue.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2014-12-26T12:35:09+00:00

    same problem....LUMIA software recovery Tool dont work

    what else i can do?

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments