Windows XP Home SP3 Cant boot into safe mode from a crash Sony laptop VGN-A790

Anonymous
2014-07-19T12:58:49+00:00

I get to the window that shows safe mode safe mode with networking, and last good configuration none of which works. If I choose safe mode, I get a black screen with a long list, such as multi(0) disk(0)  rdisk(0)partition(2)\WINDOWS\system32\DRIVERS\compbatt.sys and about 50 others.

I am not sure if this happened because I updated java plug in later reading with xp it should be uninstalled, since there is no longer support for xp. The only recovery disc I have is for xp pro sp 2, but I need to get one that is xp home with sp3. XP home came installed on the laptop at purchase, and has since been updated to sp3. Is there a way to create a bootable disc using sp3 from a computer using windows 7, I have borrowed from a friend for 48 hours.

The only other disc I have is the one that sets it back to factory settings supplied by Sony, but can't do that, since I will loose files. The disc wont do it anyway since I have ie7 or 8 and SP3 is installed.  I have tried F8 multiple times with no luck, however I am using a wireless keyboard, although the arrow keys work to choose safe mode, after that,  I can't get past the long list (example above), and leaving it idle at the screen with the list sends it back into a recycle of reboot. Choosing anything else in the list does nothing including last good config. I have no known way of seeing a blue screen.

I have no backup of files and can't loose 10 years of work, etc. I had  a similar issue once before when my hard drive died about 3 years ago, but since have replaced the hard drive, and files were transferred using Ubuntu. I could download ubuntu to a USB drive that is bootable and try that I just don't recall from the last time if I left that option available in the bios for future issues in case I needed it but I think I did, if there is a way that I can fix it using Ubuntu? I won't be replacing this computer until November, so I need to get it back working again, any help or suggestions will be much appreciated as I was in the middle of a job.

Kindly,

Stacey

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Windows for home | Previous Windows versions | Performance and system failures

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  1. Anonymous
    2017-03-13T16:44:42+00:00

    This happend to me i put in safe mode with command prompt only tiny bit of writing went and boom the pc was dead. It is Sony notebook PCG-9P9M Laptop windows xp home edition. Please help me fix this! By the way it has got Old memories. 

    :(

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  2. Anonymous
    2014-08-07T08:07:50+00:00

    Hello,

    I was able to borrow a wired keyboard, and now have access to the f8, I choose the option Disable automatic restart on system failure. But that doesn't seem to do anything, after choosing it, I am asked to choose an operating system from the list, there is only 1, so I choose windows xp and then the computer goes to the xp logo screen, but nothing after that, I let it run for five minutes, then shut it down, then restart the machine and then get the same black screen with the choice of safemode, safemode with networking, last best known, etc. I have done this 3 times with no change.

    In F8 these are my choices,

    safe mode

    safe mode with networking

    safe mode with command prompt

    enable boot logging

    enable VGA mode

    Last best known configuration

    Directory Services Restore mode

    Debugging mode

    Disable Automatic restart on system failure

    Stare Windows Normally

    Reboot

    Return to OS choices menu

    I've also tried safemode with command prompt, but get sent back to the logo screen and it just hangs also.

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  3. Anonymous
    2014-07-31T12:44:33+00:00

    I hope the people that made rufus have the answer. I sent them an email on their support. I can't understand this for the life of me. All I did was download rufus, and use it to reformat my usb, after I was done the e drive or the cd burner had everything that was originally part of my usb drive, showing under it.  Before the reformat, the cd drive was  (E:) after reformatting the usb the cd drive was changed to (E:)U3. U3 is what the system on the usb drive was called. What that picture above shows on the cd is everything that came with my usb, This is all done by the rufus system, not by me.  I am afraid that rufus, reformatted my friends cd drive while it was reformatting my usb drive. I never chose the cd drive for anything to do with rufus. I tried the system restore on the windows 7 but it did nothing to fix the drive, so I undid it.

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  4. Anonymous
    2014-07-31T10:48:20+00:00

    I have no ideas - I don't use the Windows 7 CD burner.

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