Windows Media Player 500 Internal Server Error

Anonymous
2014-09-22T01:20:32+00:00

So just recently today, I keep getting this message when I try to find album info for songs in my WMP. It says "500 - Internal Server Error. There is a problem with the resource you are looking for, and it cannot be displayed" in the display box where I'd normally browse to find the album information.

I've never seen this message pop up before, and I was adding songs to my library like two days ago with no problems, so what's up with it right now? And more importantly, is there anything I can do to fix it?

I should also add that it seems to do this randomly, and even for songs that I already have added in my library. Clicking "find album info" on some songs will bring up the proper display, and others will give me that error message. So yeah, I haven't a clue what's up with this thing and I'd really appreciate a fix sometime soon.

Windows for home | Previous Windows versions | Music, photos, and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2014-12-31T21:59:35+00:00

anluis' "The easiest way" worked for me! Yea! Kudos to anluis. The random success and failure of recommended fixes is baffling.

Happy New Year!!

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  1. Anonymous
    2014-10-10T20:38:46+00:00

    It works without installing any update. I didn't install any update and is working for me. I guess Microsoft fixed the problem.

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  2. Anonymous
    2014-10-10T19:33:14+00:00

    Yes, it's working again.

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  3. Anonymous
    2014-10-02T02:29:43+00:00

    Well, like others have said, my WMP is back to working properly again. I'm just glad the problem's fixed finally. I don't know if that update that came up last night fixed it, and I don't care either (just like I don't care what the problem even was to begin with).

    Bottom line is, the problem's solved and it better not happen again.

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  4. Anonymous
    2014-10-02T02:22:38+00:00

    MIne works now too. No update required.

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