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Hello,
I remember I installed Avast Free 2014, then maybe afterwards it caused my apps to show those arrow down signs and not be 'live'. Is it really because of Avast Antivirus?
The Apps Troubleshooter cannot help me.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I had installed Windows 8.1 and had this problem.
Simply uninstalled and then re-installed each one and now the problem is gone.
THIS is the solution to the problem.
You have to manually delete and reinstall each and every app that doesnt't update on its own. Only Microsoft apps show this problem, all the other ones do not need to be reinstalled.
Please note that this problem is NOT related, in any way, with Avast.
I have two computers, one with Avast Free 2014 and one without. I had this problem only on the one with Avast 2014 after installing it. I uninstalled Avast then had to uninstall and reinstall the MS apps, then it worked again.
This solution works for some people, but not for me and many others. I tried it today with Avast uninstalled and no AV running, but my live tiles, including the Store tile, do not work. I've run the MS AppsDiagnostic several times, but to no avail.
In my case I believe it has to do with my User account on Win8/8.1. I say that because I created another Admin account just for troubleshooting, and when I logged in to that account, lo and behold--all the live tiles including the Store worked just fine. In fact, that was the only way I was able to get the upgrade to 8.1. I was hoping the upgrade would fix the problem in my main account, but it didn't. Fortunately, I'm exclusively a desktop user at this time, so I won't miss the part of Win8.1 that doesn't work on my computer.
Microsoft needs to come out with a fixit to solve these issues without people having to do a clean install, which for some of us would mean many hours of re-installing and re-configuring.
I sympathize with those who do use the metro interface and apps and who are still struggling with this. I thought Microsoft did a great job on Win7, but these days I'm finding it pretty hard to like Microsoft.
I have two computers, one with Avast Free 2014 and one without. I had this problem only on the one with Avast 2014 after installing it. I uninstalled Avast then had to uninstall and reinstall the MS apps, then it worked again.
Im having this problem with Windows apps not showing anything in the live tile! Microsoft, get your finger out and fix this! why have live tiles if they dont work!!
I had installed Windows 8.1 and had this problem.
Simply uninstalled and then re-installed each one and now the problem is gone.
THIS is the solution to the problem.
You have to manually delete and reinstall each and every app that doesnt't update on its own. Only Microsoft apps show this problem, all the other ones do not need to be reinstalled.
Please note that this problem is NOT related, in any way, with Avast.
Sorry, but even though this worked for you, it is NOT is the solution for everyone. My Store tile also doesn't work, so in that case, how does one re-install the other MS apps after uninstalling them?
