When opening Windows Live Mail: 'To help protect your account information, Please sign in again"

Anonymous
2013-11-05T04:14:16+00:00

I just started getting the following message every time I use MS Live Mail:  "To help protect your account information, Please sign in again". 

A box opens with that message inside every time.  If I select the  OK button, it allows me to log in to live mail again.  But if I select the close button it simply starts the live mail software. 

I'm converting from a private email host to windows live mail service utilizing outlook.com and plan to stop using the old service provider at the end of the month.  I've been receiving emails through both accounts for about 30 days.

I've checked both accounts, they've both been normal and both work well.  My virus software has reported no problems during daily scans.

Is this a suspicious box or is something wrong?

Original title: Please sign in again

Windows for home | Other | Email and communications

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2014-01-30T09:39:30+00:00

The program requests that you login every time.

Only if you configure it to do so. If you don't want to sign in every time, when viewing your message list press Ctrl-Shift-O for Options. On the Connection tab, click Stop signing in. You may have to sign in first to activate the Stop signing in button.

Clicking cancel lets you into the program including calendar and Contacts.

As I wrote earlier, if you don't sign in, you will load the default calendar and contacts list.

It seems that it is just an annoying routine that serves no good

It serves precisely the purpose it was designed to serve: to make available the calendar and contacts list associated with the account you sign in with. These will be synchronized with those at calendar.live.com and contacts.live.com respectively, so that up-to-date versions are available to you from any computer or other device with an Internet connection. You will find hundreds of sorry tales in these forums about users who lost their contacts lists as a result of hardware failure or other unforeseen incidents; if they had signed in routinely, there wouldn't have been a problem with lost contacts.

You must also be signed in to be able to use some photo-sharing features of the program and of Windows.

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  1. Anonymous
    2014-07-07T20:25:05+00:00

    The sign in to W:M has never been the issue

    I'm sorry, but that's exactly the problem that the original poster in this thread was facing.

    I had signed into my mail servers initially and checked the 'Save passwords' boxes for both outgoing and incoming mail servers.

    You are demonstrating the dangers of hijacking someone else's thread for your own purposes. This question was not about logging on to mail servers.

    I have  checked with my ISP there is nothing wrong with their servers and they confirm my passwords are working correctly

    The question posed at the top of this thread quotes a message originating from Microsoft Account. This has nothing to do with your ISP or anybody else's.

    If you are facing a problem with sending or receiving mail in Windows Live Mail, please use the Ask a question option on the Participate menu to start your own thread about your unique situation.

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  3. Anonymous
    2014-07-07T18:31:08+00:00

    i'VE TRIED THE CONNECTIONS 'STOP SIGNING IN' MAKES NO DIFFERENCE.

    If you Stop signing in, you will not be required to sign in next time you launch the program. You may be asked to log on to a mail server, but that's a different matter altogether.

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