Update 1 - Error 8018830F -> Update was downloaded but could not be opened

Anonymous
2014-08-04T15:47:29+00:00

ISSUE RESOLVED

Message from Microsoft:

Hello Folks,

We have resolved this issue with the error 8018830F.  You can now simply go to Phone Update and check for updates to install the latest version.

Thank you for the information to help us investigate this issue further.

Thank you again,

Eli A.

Folks,

We have heard a small set of devices were receiving the error 8018830F when trying to take Update 1 this morning.  We need your help to look into this further.

Please reply to this thread and provide the following details:

  1. Make/Model of Device (Ex: Nokia Lumia 925)
  2. Country device was purchased in
  3. Mobile Operator if device is branded a specific operator (during boot up does it display a Mobile Operator logo?)
  4. The Manufacture ID for Device (Nokia Devices Only!)

Note:  To find the Manufacture ID,  go to Settings -> Extras + Info -> More Info -> It should be the first row listed.

Please keep this thread limited to devices seeing this error message.  If you have another error please search the forum or create a new question.

Thank you,

Eli A.

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author
Anonymous
2014-08-06T19:57:41+00:00

Hello Folks,

We have resolved this issue with the error 8018830F.  You can now simply go to Phone Update and check for updates to install the latest version.

Thank you for the information to help us investigate this issue further.

Thank you again,

Eli A.

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  1. Anonymous
    2016-11-03T08:53:01+00:00

    Am using Nokia Lumia 830its still giving me the same error Unable to install update error 8018830f please how can I solve this problem unable to install update error 8018830f please how canI solve this problem

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  2. Anonymous
    2016-11-03T08:46:50+00:00

    Hi guys.

    I

    still have this problem as am unable to install my update its giving me the same error please help

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  3. Anonymous
    2016-10-22T18:00:30+00:00

    Pease reply to this thread and provide the following details:

    1. BLU WIN JR (W410L)
    2. USA
    3. Unlocked
    4. The Manufacture ID for Device (Nokia Devices Only!)

    I cannot install update 2, I get error message 8018830f.  current software is 8.10.14203.306 phone constantly wants me to install 8.10.15137.148 but refuses to install!  This has been happening for months!Mac 80-22-75-3B-07-F4

    Thank you

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  4. Anonymous
    2016-09-28T20:25:09+00:00

    I am using Lumia 920 in UAE and still getting error 8018830F " updates are downloaded but couldn't be open". I tried a couple of times but got same error. How to resolve this error and update phone. Requested details in below thread are as under:

    1. Make/Model of Device: Nokia Lumia 920
    2. Country device was purchased in: United Arab Emirates
    3. Mobile Operator if device is branded a specific operator (during boot up does it display a Mobile Operator logo?): Unlocked, No Operator logo at start up
    4. The Manufacture ID for Device: RM-821_im_mea3_306

    Please let me know if any additional information is required and please sort out this issue.

    ISSUE RESOLVED

    Message from Microsoft:

    Hello Folks,

    We have resolved this issue with the error 8018830F.  You can now simply go to Phone Update and check for updates to install the latest version.

    Thank you for the information to help us investigate this issue further.

    Thank you again,

    Eli A.

    Folks,

    We have heard a small set of devices were receiving the error 8018830F when trying to take Update 1 this morning.  We need your help to look into this further.

    Please reply to this thread and provide the following details:

    1. Make/Model of Device (Ex: Nokia Lumia 925)
    2. Country device was purchased in
    3. Mobile Operator if device is branded a specific operator (during boot up does it display a Mobile Operator logo?)
    4. The Manufacture ID for Device (Nokia Devices Only!)

    Note:  To find the Manufacture ID,  go to Settings -> Extras + Info -> More Info -> It should be the first row listed.

    Please keep this thread limited to devices seeing this error message.  If you have another error please search the forum or create a new question.

    Thank you,

    Eli A.

    Was this answer helpful?

    0 comments