Update 1 - Error 8018830F -> Update was downloaded but could not be opened

Anonymous
2014-08-04T15:47:29+00:00

ISSUE RESOLVED

Message from Microsoft:

Hello Folks,

We have resolved this issue with the error 8018830F.  You can now simply go to Phone Update and check for updates to install the latest version.

Thank you for the information to help us investigate this issue further.

Thank you again,

Eli A.

Folks,

We have heard a small set of devices were receiving the error 8018830F when trying to take Update 1 this morning.  We need your help to look into this further.

Please reply to this thread and provide the following details:

  1. Make/Model of Device (Ex: Nokia Lumia 925)
  2. Country device was purchased in
  3. Mobile Operator if device is branded a specific operator (during boot up does it display a Mobile Operator logo?)
  4. The Manufacture ID for Device (Nokia Devices Only!)

Note:  To find the Manufacture ID,  go to Settings -> Extras + Info -> More Info -> It should be the first row listed.

Please keep this thread limited to devices seeing this error message.  If you have another error please search the forum or create a new question.

Thank you,

Eli A.

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author
Anonymous
2014-08-06T19:57:41+00:00

Hello Folks,

We have resolved this issue with the error 8018830F.  You can now simply go to Phone Update and check for updates to install the latest version.

Thank you for the information to help us investigate this issue further.

Thank you again,

Eli A.

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  1. Anonymous
    2015-06-27T13:01:10+00:00

    Still have the same error

    1. Nokia Lumia 625
    2. Egypt, cairo
    3. Not locked on any brand
    4. Manufacture name: RM-941_im_mea3_311

    waiting your replay please help with this error

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  2. Anonymous
    2015-06-22T15:45:43+00:00

    Boa tarde. 

    Tenho o erro 8018830f, ao fazer update. Eu Tenho preview for developers. Quando me inscrevo para preview tenho erro 80188309. Quando retiro a premissão para preview tenho erro 8018830f.   Tenho um yezz billy 4.7, com 8.1 update. 

    Preciso de ajuda. 

    Obrigado 

    Good afternoon.

I got the error 8018830f when making update . I Have preview for developers . When I sign up to preview error 80188309. When I retreat to preview have error 8018830f . I have a billy Yezz 4.7, with 8.1 update.

I need help.

thank you

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  3. Anonymous
    2015-06-18T09:03:24+00:00

    I am still facing this update problem with error 8018830f.

    My phone details:

    ============

    1. Make/Model of Device : Nokia Lumia 720
    2. Country device was purchased in: India
    3. Mobile Operator if device is branded a specific operator (during boot up does it display a Mobile Operator logo?) No
    4. The Manufacture ID for Device (Nokia Devices Only!): RM-885_im_india_249
    5. Os version: 8.10.12382.878

    Thanks,

    Sreenivasa.

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  4. Anonymous
    2015-06-16T11:29:56+00:00

    I am still facing this update problem with error 8018830f.

    My phone details:

    ============

    1. Make/Model of Device : Nokia Lumia 720
    2. Country device was purchased in: India
    3. Mobile Operator if device is branded a specific operator (during boot up does it display a Mobile Operator logo?) No
    4. The Manufacture ID for Device (Nokia Devices Only!): RM-885_im_india_249
    5. Os version: 8.10.12382.878

    Thanks,

    Sreenivasa.

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    0 comments