ISSUE RESOLVED Message from Microsoft: Hello Folks, We have resolved this issue with the error 8018830F. You can now simply go to Phone Update and check for updates to install the latest version. Thank you for the information to help us investigate this issue further. Thank you again, Eli A. Folks, We have heard a small set of devices were receiving the error 8018830F when trying to take Update 1 this morning. We need your help to look into this further. Please reply to this thread and provide the following details: Make/Model of Device (Ex: Nokia Lumia 925) Country device was purchased in Mobile Operator if device is branded a specific operator (during boot up does it display a Mobile Operator logo?) The Manufacture ID for Device (Nokia Devices Only!) Note: To find the Manufacture ID, go to Settings -> Extras + Info -> More Info -> It should be the first row listed. Please keep this thread limited to devices seeing this error message. If you have another error please search the forum or create a new question. Thank you, Eli A.

#Lumia925 #Germany #TMO-DE #RM-892_eu_euro2_215 no chance to update, i hope u can give us a fix!

Nokia Lumia 925 Germany Manufacture Name RM-892_eu_euro2_217 Mobile Operator 0000-DE Lumia Cyan DEV Preview *895

Nokia Lumia 925 + Cyan Purchase country : Italy Not branded 000-IT Manufacturer ID : RM-892_eu_italy_218

Update 1 - Error 8018830F -> Update was downloaded but could not be opened

Anonymous

ISSUE RESOLVED

Message from Microsoft:

Hello Folks,

We have resolved this issue with the error 8018830F. You can now simply go to Phone Update and check for updates to install the latest version.

Thank you for the information to help us investigate this issue further.

Thank you again,

Eli A.

Folks,

We have heard a small set of devices were receiving the error 8018830F when trying to take Update 1 this morning. We need your help to look into this further.

Please reply to this thread and provide the following details:

Make/Model of Device (Ex: Nokia Lumia 925)
Country device was purchased in
Mobile Operator if device is branded a specific operator (during boot up does it display a Mobile Operator logo?)
The Manufacture ID for Device (Nokia Devices Only!)

Note: To find the Manufacture ID, go to Settings -> Extras + Info -> More Info -> It should be the first row listed.

Please keep this thread limited to devices seeing this error message. If you have another error please search the forum or create a new question.

Thank you,

Eli A.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author

Anonymous

Hello Folks,

We have resolved this issue with the error 8018830F. You can now simply go to Phone Update and check for updates to install the latest version.

Thank you for the information to help us investigate this issue further.

Thank you again,

Eli A.

0 comments

578 additional answers

Anonymous

2014-08-04T17:38:31+00:00

Lumia 925

T-Mobile.de

Germany
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Anonymous

2014-08-04T17:34:48+00:00

#Lumia925

#Germany

#TMO-DE

#RM-892_eu_euro2_215

no chance to update, i hope u can give us a fix!
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Anonymous

2014-08-04T17:32:54+00:00

Nokia Lumia 925

Germany

Manufacture Name

RM-892_eu_euro2_217

Mobile Operator

0000-DE

Lumia Cyan DEV Preview *895
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Anonymous

2014-08-04T17:32:36+00:00
1. Nokia Lumia 925 + Cyan
2. Purchase country : Italy
3. Not branded 000-IT
4. Manufacturer ID : RM-892_eu_italy_218
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