Windows 8.1 Update is not appearing in the Windows Store

I'm really struggling to get this in place.

After I reset the computer to factory settings - it seems like I've missed something!

When and enter the dialog (widows key + R) and type "slmgr.vbs / dli" The report, dont tell me info I need.

Windows 8.1 Update is not appearing in the Windows Store

There are several reasons why you might not see the Windows 8.1 Update in the Windows Store, if  you are having trouble finding Windows 8.1, please review each item below and verify it does not apply to you.  After running through the list and the steps below you still are not seeing Windows 8.1 update in the Store, we would like you to post a reply in this thread with the following information at the bottom.  Some of this information is also Detailedhere

1.      If you are running the Preview version of Windows 8.1,you should go here and follow the instructions to start the install process

2.      Ensure you have installed all pending Windows Updates. 

3.     ****Note if you are running Windows RT you should please check **this post**

4.      If you are using a Multiple Activation Product Key through a Commercial or MSDN contact, you must run update using media obtained through those programs

 5.      If you are running a Windows Enterprise Edition or Volume License version of Windows Pro you must speak to your system administer about how to update

If you are not sure, the following steps will help you identify if you have a Volume License version of Windows:

• Open the run dialog box by using the Windows Key + R
• Type the following and press enter   slmgr.vbs /dli
• You will see a window titled Windows Script Host.
• On the first line you should see either  “RETAIL channel” or “Volume Channel”

If it says volume you won’t be able to get it through the store and will need to use this method

     

If you are running a Volume License version of Windows, you should talk to your System administrator about their plans for rolling out this update based on the Volume License agreement through the Volume Licensing Service Center (VLSC).

 

If you are the system administrator or the person responsible for your  companies Computers you should refer to **this article******for information on how  to upgrade. 

Microsoft is aware the following can also cause the update to not appear in the Windows Store or may assist with resolution

6.      If update KB 2871389 is installed.   First try uninstalling then check for updates again and reinstall it    

7.      The Windows Store Catalog is not refreshing correctly.  To correct this press Windows and R key together to open run box, type WSReset.exe and hit Enter   then reboot and check the Windows Store

8.    If you are having issues with installing Windows Update we recommend you post for help with that issue.    You may also attempt an automated fix by running the Windows Update troubleshooter here

 

9. Sync your  App License:

• On the Start screen, tap or click Store to open the Windows Store.
• Swipe in from the right edge of the screen, and then tap Settings.

(If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click Settings.)

• Tap or click App updates.
• Tap or click Sync licenses.

 

If none of these are the cause of your issue and you are not running a Volume License installation, please post that you are still having the problem and the following information from the dxdiag tool

Win Key + R, run dxdiag, and report the following:

Time of this report: 10/19/2013, 12:36:12

Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600) (9600.winblue_gdr.130913-2141)

Language: English (Regional Setting: English)

System Manufacturer: Acer

System Model: Aspire 8951G

BIOS: InsydeH2O Version V1.13  

Processor: Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz (8 CPUs), ~2.2GHz

License:  Which license do you have based on the above steps Volume, Retail , OEM (etc)

 

We continue to investigate.  Thank you for your help,

Tried all of the above for the Nth time, NO DIFFERENCE

KB 2871389 still says it is not applicable.

Time of this report: 10/22/2013, 18:02:57

Operating System: Windows 8 Pro with Media Center 32-bit (6.2, Build 9200) (9200.win8_gdr.130306-1502)

Language: English (Regional Setting: English)

System Manufacturer: Dell Inc.

System Model: Studio XPS 1640

BIOS: Phoenix ROM BIOS PLUS Version 1.10 A08  .

Processor: Intel(R) Core(TM)2 Duo CPU     T6400  @ 2.00GHz (2 CPUs), ~2.0GHz

License:

Name; Windows(R), ProfessionalWMC edition

Description: Windows(R) Operating System, Retail Channel

Hi had a word with Microsoft online and they said it is a knowen issue with 8.1 update and there gonna try fix it.....