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Today I was absolutely surprised when trying to access MSN Money and could not, getting instead the message "You are using an outdated browser. Please upgrade to the latest version for the best MSN experience." There was no warning yesterday or overnight when I was happily using the MSN Money site with no problems, that all of the sudden today there would be a "new" MSN site that would not be functional for many operating systems and browsers. The MSN pages are almost unusable, formatted as a long list and in a way that does not show or allow the former functionality. Can't access my stock portfolio yet, on which I rely. My browser is Safari 5.1.10. I visited the Apple Support site and there is not a newer version of Safari available for my operating system, which runs Mac OSX version 10.6.8. So I have the most up to date browser possible for my operating system. My Mac is a 2.8 GHz Intel Core i7 with 8 GB or RAM, quite modern enough according to the MSN compatibility site, and, their compatibility site also says my version of OSX is compatible with MSN. To try to get functionality, I uninstalled Silverlight and then re-installed it, following the installation instructions exactly at the Silverlight site. Re-started my browser but still no improvement at MSN.com. Can anyone offer help on this? Any idea why MSN does this to regular customers? Thank you.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I am running Vista and IE9, which, when I try to update, says that IE9 IS the most current browser for Vista. At someone else's suggestion, I went to TOOLS, COMPATIBILITY VIEW SETTINGS, and removed MSN.COM from the compatibility view list. My MSN.com homepage immediately changed from the unusable "list look" to what I assume is the new MSN. Try it - it can't hurt at this point.
Today I was absolutely surprised when trying to access MSN Money and could not, getting instead the message "You are using an outdated browser. Please upgrade to the latest version for the best MSN experience." There was no warning yesterday or overnight when I was happily using the MSN Money site with no problems, that all of the sudden today there would be a "new" MSN site that would not be functional for many operating systems and browsers. The MSN pages are almost unusable, formatted as a long list and in a way that does not show or allow the former functionality. Can't access my stock portfolio yet, on which I rely. My browser is Safari 5.1.10. I visited the Apple Support site and there is not a newer version of Safari available for my operating system, which runs Mac OSX version 10.6.8. So I have the most up to date browser possible for my operating system. My Mac is a 2.8 GHz Intel Core i7 with 8 GB or RAM, quite modern enough according to the MSN compatibility site, and, their compatibility site also says my version of OSX is compatible with MSN. To try to get functionality, I uninstalled Silverlight and then re-installed it, following the installation instructions exactly at the Silverlight site. Re-started my browser but still no improvement at MSN.com. Can anyone offer help on this? Any idea why MSN does this to regular customers? Thank you.
I had this problem with several machines at work and it was resolved by going to compatibility view settings andREMOVING msn.com from the list. Every machine that had this problem in IE9 also had msn.com listed in the compatability view settings.
This actuall works to solve the problem.
I have Safari 6.2, haven't upgraded to OS Maverick. I tried your suggestions on emptying cache, but it still didn't work….guess I am just going to change my homepage….MSN is not worth this much aggravation.
Smittychat, your suggested resolutions (above) do NOT provide resolution to the issue sited.
The problem described pertains to Mac's Safari browser NOT MS IExplorer with the following messaged be received by those using the most updated Safari browser…when they attempt to access the MSN homepage...
You are using an outdated browser. Please upgrade to the latest version for the best MSN experience.
There has been no solution offered by MS or Apple regarding this issue and what is currently happening is MAC Safari Browser Users are migrating from using MSN as their homepage to an alternate provider which they can access such as Yahoo, etc.
Apparently the "NEW MSN Homepage" is incompatible with the latest Version 6.2 Safari Browser
There were me too replies from Internet Explorer users that were addressed. Are you a Mac/Safari user?
I believe these are the steps for Safari 7
You can enable the Develop menu to clear the cache if you don't want to clear your history...
From your Safari menu bar click Safari > Preferences then select the Advanced tab.
Select: Show Develop menu in menu bar
Now from the menu bar click Develop > Empty Caches
Safari 6
https://discussions.apple.com/thread/4160058?start=0&tstart=0
Supported browsers for the website
http://support2.microsoft.com/kb/2999871/en-us
Have you tried using SeaMonkey. A Mac user in the community prefers this browser over Safari.
Absolutely….I have had MSN as my home page for many, many years and do not want to change it, but apparently MSN is giving me no choice but to change. It's really a shame that these things are not fully dealt with before they do this, because it is us, the consumers, who are affected by all of this, without any warning.
Me too many, many years - the current MSN layout of homepage is now awful so I after many, many years of MSN being my home page I switched today
For those seeking to switch here is a link with many homepage options which might help...
http://www.thetoptens.com/best-homepages/
My hate of microsoft continues to grow
