BSOD: SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION (c1) - Windows 7 Professional

Anonymous
2013-12-17T16:43:19+00:00

In the past week I have experienced on my Windows 7 Professional system three BSODs.  I have done Google searches, and I am not sure what the casuse(s) is/are.  Some sites point to a device driver.  I am running verifier on seven non-MS drivers.  I have loaded the three minidumps to SkyDrive.  I am not sure for what to look in the minidumps (or the full dumps, which I also have)) to locate the failing driver.  Note that I spent 25+ years as an IBM mainframe systems programmer, and I looked at many system dumps during those 25+ years.  I do not know enough about the internals of Windows 7 to be able to look at the dumps and determine what happened.

Also, I have experienced many seemingly random BSODs since I installed a new motherboard on May 25; I am currently concentrating on the last three BSODs, which were all (c1) symptoms.  As far as I know, all of my device drivers are up-to-date; there are web sites that offer me newer drivers, but those are not manufacturers' web sites, so I do not download drivers from them.  I ran a memory test for 8 hours on Sunday; no problems were found.

My last three BSODs were (c1), and there were no dumps of that type in the previous 90 BSODs, so this problem is new.  The first of the three was 12/11 at 09:25, and the previous day I had installed 10 hotfixes on patch Tuesday.

Thanks.

--Barry S. Finkel

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2013-12-19T18:50:14+00:00

    Barry

    From your system Information file:

    [Problem Devices]

    Device PNP Device ID Error Code       

    Virtual Disk Bus Enumerator  ROOT\SYSTEM\0001   39         

    PCI Simple Communications Controller              PCI\VEN_8086&DEV_29A4&SUBSYS_514D8086&REV_02\3&2B8E0B4B&0&18              The drivers for this device are not installed. 

    Please download and install Intel® ME: Management Engine Driver for Intel 963/965 Chipset-Based Desktop Boards version 2.1.22.1033:

    https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=10895&ProdId=2372&lang=eng

    Advanced System Care 7 is installed on your computer. It is not software I would allow on any computer under my control. I recommend it is uninstalled. by Select Start, Control Panel, Programs and Features, place the cursor on Advanced System Care 7, right click and select Uninstall from the drop down menu.

    PC Wizard  is installed. I cannot see that much benefit is gained by using this software. In addition it consumes scarce resources for no return.

    You are running Tea Timer. This does give benefits but it makes heavy demands on resources. You can run Spybot without Tea Timer. To do that you have to uninstall Spybot and reinstall Spybot, opting out of Tea Timer during the installation process.

    Please allow 2/3 hours for the system to run before uploading further information so that the impact of making changes can become apparent. Restart your computer twice during this time.

    Please provide a copy of your System Information file. Type System Information in the Search Box above the start Button and press the ENTER key (alternative is Select Start, All Programs, Accessories, System Tools, System Information). Select File, Export and give the file a name noting where it is located. The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload to your Sky Drive, share with everyone and post a link here. Please say if the report has been obtained in safe mode.

    Please upload and share with everyone copies of your System and Application logs from your Event Viewer to your Sky Drive and post a link here.

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  2. Anonymous
    2013-12-19T15:10:53+00:00

    49375 - http://sdrv.ms/1dRKX0H

    51250 - http://sdrv.ms/19AjWiX

    41953 - http://sdrv.ms/1eqK7fT

    DriverView - http://sdrv.ms/JLrBl2

    SystemInformation - http://sdrv.ms/19f7PtN

    Let me know if there are problems with these links.

    --Barry Finkel

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  3. Anonymous
    2013-12-18T23:33:52+00:00

    Barry

    To upload click on this link:

    https://skydrive.live.com/

    Place the cursor on Files and click on Upload.

    A window opens with Choose File to Upload. Place the cursor on the file to be uploaded and click on the Open button.

    A rectangular box appears containing the file that has been uploaded. Check the box in the top right corner of the rectangular box.

    Click on Sharing and then click on Get a Link.

    Click on Make Public

    Click on Everyone under Permissions.

    Click on Shorten.

    Place the cursor in the shortened link, right click and select Copy.

    Paste into your reply to these forums.

    Click on Done.

    It is important to Paste before clicking on Done to avoid pasting the wrong link.

    http://www.wikihow.com/Use-SkyDrive

    Access your Sky Drive where you placed the files to be shared. Place the cursor in the Address Bar, right click and select Select All. Right click again and select Copy to place the address in your Clipboard. Place the cursor in an open message here, right click and select Paste.

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  4. Anonymous
    2013-12-17T20:36:51+00:00

    Gerry, in response to your reply:

    I have these files copied to my SkyDrive:

     Directory of C:\Users\BarryFinkel\SkyDrive

    12/17/2013  02:20 PM    <DIR>          .

    12/17/2013  02:20 PM    <DIR>          ..

    12/11/2013  09:34 AM           160,288 121113-49375-01.dmp

    12/14/2013  12:24 PM           160,344 121413-51250-01.dmp

    12/17/2013  06:35 AM           159,888 121713-41953-01.dmp

    12/17/2013  02:12 PM           121,512 driverview.131217.txt

    12/17/2013  02:19 PM         3,540,632 systeminformation.131217.txt

    I have not really used SkyDrive before today.  I put these five files there today, and I believe that they have been uploaded.  I am not sure how you access them. The mindump files are the three (1c) BSODs.  The other two are the output of DriverView and SystemInformation.

    I built my computer myself; the motherboard is Intel(R) DP965LT.

    I ran the built-in memory test for 8 hours Sunday; no problems were reported.

    Is there anything I need to do to give you access to the SkyDrive files?

    --Barry S. Finkel

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  5. Anonymous
    2013-12-17T17:13:07+00:00

    Barry

    Please post a copy of your dump file as a shared file to your Sky Drive with a link here.

    The dump file will be created at c:\windows\minidump. You may need to change your settings in Windows to be able to see the file. To show hidden files type Folder Options in the search box above the Start button and select View, Advanced Settings and verify that the box before "Show hidden files and folders" is checked and "Hide protected operating system files" is unchecked. You may need to scroll down to see the second item. You should also make certain that the box before "Hide extensions for known file types" is not checked.

    What is your computer make and model? If not a branded computer what is your motherboard make and model?

    Please download and run Driver View and upload a copy of the report it produces to your Sky Drive. To get a report on all drivers select Edit, Select All followed by File, Save Selected Items.

    http://www.nirsoft.net/utils/driverview.html

    Please provide a copy of your System Information file. Type System Information in the Search Box above the start Button and press the ENTER key (alternative is Select Start, All Programs, Accessories, System Tools, System Information). Select File, Export and give the file a name noting where it is located. The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload to your Sky Drive, share with everyone and post a link here. Please say if the report has been obtained in safe mode. The request for a copy of this file is additional to answering the question about make and model.

    For help with Sky Drive see paragraph 9.3:

    http://www.gerryscomputertips.co.uk/MicrosoftCommunity1.htm

    General notes on Understanding and Eliminating System Errors:

    http://www.gerryscomputertips.co.uk/syserrors1.htm

    Please run the Windows 7 Memory Diagnostic Tool

    http://www.sevenforums.com/tutorials/715-memory-diagnostics-tool.html

    http://windows.microsoft.com/en-US/windows7/Diagnosing-memory-problems-on-your-computer

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