Connecting to the Internet Causes BSOD/CRASH

Anonymous
2013-11-27T16:50:33+00:00

Okay i have had the BSOD 0x000000F4 so it was something to do with memory so i did all the hardware tests, checked my ram sticks, reseated them. it turns out they work, i removed my GPU to see if that was the problem it was no i switch it into different slots and it still works. Checked my SSD that works fine i use that exclusively for my OS and Drivers. Checked my mechanical drive, works. checked CPU works, and motherboard works and of course my computer turns on so it works. well i have network card adapter, it also works exactly as it should it connects me to the internet. 

Well since i established it was a software issue i tried updating the drivers, they were already updated. but the BSOD got so bad i couldn't get onto my computer so i formatted and reinstalled my Windows 7 home premium operating system. it installed okay i put in my PC build's CD drivers and installed all of them, i then went to connect to my internet and then it crashes/BSOD's.

Now this happens even if i am idling doing nothing it wil take anytime from instantly connecting to crash/BSOD or several minutes. i have since used the laptop (what i am using to write this) to download the updates from the manufacturers sites and i updated the computers drivers and then it still happened. what else lets me know that it is software is that it is stable until i connect to the internet.

I took the PC into college last Thursday and connected it to the internet and it seemed to work. so i am kind of lost. how can't i connect to the internet and last thursday i connect onto the college network note i have multiple devices connected to the internet on a regular basis at my house so the problem would effect every device if it was the router.

Note, downloading anything from the internet instantly causes the blue screen including Windows update.

This video i found on youtube shows what happens with my computer: http://youtu.be/gGInG7XlyM8

Any help will be appreciated

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2013-11-29T14:27:25+00:00

    okay i uninstalled the Realtek DASH. note i could not find Dash drivers. and applied driver verifier settings. so far no blue screen, defo no blue screen on startup or just after start up. (as i said so far) i am going to delete minidump cache and try to connect to the internet. not sure if you watch the video in the first post but thats what it looks like when i connect to the internet on mine.

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  2. Anonymous
    2013-11-29T10:34:04+00:00

    Yes, you can give that a try. Keep me updated.

    Regards,

    Patrick

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  3. Anonymous
    2013-11-29T08:48:24+00:00

    i will check again but i swear i updated ALL realtek. i will try specifically doing the Realtek Dash client and utility/tool.

    Question since i have a network card adapter would i be able to uninstall those realtek drivers causing problems and to solve the driver issue/conflict?

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  4. Anonymous
    2013-11-29T01:39:02+00:00

    We're still seeing the same driver being the cause of the crash. Was this crash after updating the driver via Realtek?

    The process that's always crashing along with it is the RtkDashClient -    Realtek Dask Client Utility /    Realtek Dash Client Tool.

    What Realtek software have you installed?

    Regards,

    Patrick

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  5. Anonymous
    2013-11-28T23:21:36+00:00

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