Error: 0x800F0922 when installing KB 2919355

Anonymous
2014-05-14T19:23:49+00:00

This error may appear for multiple reasons. Some common causes are VPN clients and an unexpected System Reserved Partition size.

Try removing any VPN Clients and attempt the update again.

You might be able to fix this problem by using third-party software to increase the size of the System Reserved partition.

If you have tried both solutions and you still experience Error 0x800F0922 please contact Microsoft Support so that we can further investigate your issue.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2014-06-01T03:17:14+00:00

    Have tried just about every suggestion without luck. Update goes to 99% and rolls back everything; as a result, every other security update released over the past month and a half has not been successfully installed, leaving my machine vulnerable.

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  2. Anonymous
    2014-06-01T03:16:32+00:00

    I contacted support and they logged on to my PC for a few hours. Did whatever it is they do.  Eventually they called me back. Their response:  "We give up: this update was a defect and there isn't anything we can do about it"

    I asked what my next step was and they recommended I get a new PC.  Apparently my 5 month old one just couldn't cut it.

    I guess this is the end of the line for me because, well, that answer is pretty dumb.

    Just sharing my experiences with this error.

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  3. Anonymous
    2014-05-31T22:24:31+00:00

    Hey Thanks for the reply.

    I ran through Tut 1 and tut 2 and it still didn't install. So I suggested to the customer to contact MS support.

    The Level 1 Tech had no luck on getting it to install and she escalated it to Level 2 and the customer has a callback for tomorrow morning.

    I will keep everyone posted.

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  4. Anonymous
    2014-05-30T08:48:05+00:00

    After a month and a half of trying I am becoming a tad annoyed at this botched update.  I have never had a single problem before now.  I have done everything suggested in this thread short of a re-install (which I will not do due to it taking weeks to get all my dev environments up and running again).

    Here are the errors in my install log (I cannot paste the contents of the full update as it is too big for this forum):

    2014-05-30 09:12:51:631 1040 f5c Agent Attempt 1 to obtain post-reboot results for event with cookie 30374877_2697827018.

    2014-05-30 09:12:51:631 1040 f5c Handler FATAL: Got error querying the post-reboot status for session 30374877_2697827018: 0x8007045b.

    05-30 09:12:54:656 1040 f5c Report CWERReporter finishing event handling. (00000000)

    2014-05-30 09:12:54:666 4852 16ac COMAPI  - Updates found = 0

    2014-05-30 09:12:54:666 4852 16ac COMAPI  - WARNING: Exit code = 0x00000000, Result code = 0x8024001E

    2014-05-30 09:12:54:666 4852 16ac COMAPI ---------

    2014-05-30 09:12:54:666 4852 16ac COMAPI --  END  --  COMAPI: Search [ClientId = WSEHealthAgent]

    2014-05-30 09:12:54:666 4852 16ac COMAPI -------------

    2014-05-30 09:12:54:670 4852 1344 COMAPI WARNING: Operation failed due to earlier error, hr=8024001E

    2014-05-30 09:12:54:670 4852 1344 COMAPI FATAL: Unable to complete asynchronous search. (hr=8024001E)

    2014-05-30 09:14:04:287 1040 f9c DtaStor WARNING: DS: Database will be reset next time it starts up due to 0x80248006

    2014-05-30 09:14:04:287 1040 f9c DtaStor FATAL: Datastore version is incorrect. Expected 2.7-2.7, but got 2.8.

    2014-05-30 09:14:04:320 1040 f9c DtaStor WARNING: Forcing re-creation of data store

    2014-05-30 09:14:04:507 1040 f9c DtaStor Default service for AU is {00000000-0000-0000-0000-000000000000}

    2014-05-30 09:14:04:509 1040 f9c DtaStor Default service for AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}

    2014-05-30 09:14:04:510 1040 f9c DtaStor Data store successfully created

    2014-05-30 09:14:04:512 1040 f9c Agent WARNING: could not get the auth file name 0x80070002

    2014-05-30 09:14:04:512 1040 f9c Agent WARNING: Service Recovery: Attempting to add pending registration for service 117cab2d-82b1-4b5a-a08c-4d62dbee7782 to the data store

    2014-05-30 09:14:04:512 1040 f9c Agent WARNING: could not get the auth file name 0x80070002

    2014-05-30 09:14:04:512 1040 f9c Agent WARNING: Service Recovery: Attempting to add pending registration for service 7971f918-a847-4430-9279-4a52d1efe18d to the data store

    2014-05-30 09:14:04:512 1040 f9c Agent WARNING: could not get the auth file name 0x80070002

    2014-05-30 09:14:04:512 1040 f9c Agent WARNING: Service Recovery: Attempting to add pending registration for service 7971f918-a847-4430-9279-4a52d1efe18d to the data store

    2014-05-30 09:14:04:514 1040 f9c Agent ***********  Agent: Initializing global settings cache  ***********

    2014-05-30 09:21:17:115 1040 f9c Report WARNING: PostReboot: Failed to update the history status: 0x80248FFF

    2014-05-30 09:22:23:426 1040 844 Report REPORT EVENT: {34CBD2EE-17C9-4505-AA2F-CF287A9EC7B6} 2014-05-30 09:21:17:717+0100 1 182 [AGENT_INSTALLING_FAILED] 101 {FB0A45EF-0635-4CE6-952D-22EFEF41943F} 203 800f0922 AutomaticUpdatesWuApp Failure Content Install Installation Failure: Windows failed to install the following update with error 0x800f0922: Security Update for Internet Explorer 11 for Windows 8.1 for x64-based Systems (KB2961851) without KB2919355.

    2014-05-30 09:22:45:392 1040 4a4 Agent WARNING: WU client failed Searching for update with error 0x8024000b

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  5. Anonymous
    2014-05-29T18:12:25+00:00

    I used the file Jim134 posted. OSGS14-WindowsSetupBox-32bitand64bit-English-4141408.exe. I'm not sure where to get a reliable iso of 8.1 core.

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