Windows 7 Blue screen porblem while watching a video on youtube and while playing a game

Anonymous
2014-07-20T11:25:50+00:00

I got this Problem while watching a video on youtube and while playing a game its happened lots it goes away after i reinstalll windows but it comes back please help me :((

Problem signature:

  Problem Event Name: BlueScreen

  OS Version: 6.1.7601.2.1.0.768.3

  Locale ID: 1033

Additional information about the problem:

  BCCode: 116

  BCP1: FFFFFA8007DC3010

  BCP2: FFFFF8800FA7ED1C

  BCP3: FFFFFFFFC000009A

  BCP4: 0000000000000004

  OS Version: 6_1_7601

  Service Pack: 1_0

  Product: 768_1

Files that help describe the problem:

  C:\Windows\Minidump\072014-20498-01.dmp

  C:\Users\Phynx\AppData\Local\Temp\WER-57314-0.sysdata.xml

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If the online privacy statement is not available, please read our privacy statement offline:

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Windows for home | Previous Windows versions | Gaming

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Anonymous
2014-07-21T18:09:32+00:00

"It's not a true crash, in the sense that the Blue Screen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OS's like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating. Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU. Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps

For more information please read this blog  http://captaindbg.com/bug-check-0x116-video_tdr_error-troubleshooting-tips/

http://msdn.microsoft.com/en-us/library/windows/hardware/ff557263%28v=vs.85%29.aspx

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  1. Anonymous
    2014-09-09T17:12:13+00:00

    Hi,

    Effected files are dxgmms1.sys  and ntoskrnl.exe  I would suggest you to update graphics card drivers and run check disk.

    Method 1: I suggest you to update the graphics card and check if it resolves the issue.

    Update a driver for hardware that isn't working properly

    http://windows.microsoft.com/en-us/windows/update-driver-hardware-isnt-working-properly#update-driver-hardware-isnt-working-properly=windows-7

    Method 2: I would suggest you to run check disk.

    Check your hard disk for errors in Windows 7

    http://support.microsoft.com/kb/2641432/en-us

    Note: User Account Control (UAC) can help you prevent unauthorized changes to your computer. It works by prompting you for permission when a task requires administrative rights, such as installing software or changing settings that affect other users. We don't recommend turning User Account Control off. If you do turn it off, you should turn it back on as soon as possible.

    Post us the results after you try the above steps.

    Hey i got another error agian i did the following things i updated my card but nothing happened :( i got another error this time i was just doing my assignment.

    here is another link to the files again new ones this time :)

    pls help me

    https://onedrive.live.com/redir?resid=501E2F9B4F2D545A%21110

    The newest 2 crashes were Related to bflwfx64.sys Networks Bandwidth Control Wireless NDIS Light Weight Filter driver from Bigfoot Networks, Inc.  Yours is from 2009.  I would remove this one and install the newest driver available

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  2. Anonymous
    2014-09-09T16:46:22+00:00

    Hi,

    Apart from the dxgmms1.sys  and ntoskrnl.exe error message you also have dxgkrnl.sys.

    Error: dxgkrnl.sys is usually caused by the Graphics card and Direct X conflicts. Over clocking will cause DX BSOD's.

    I would suggest you to update the drivers for the graphics card from the manufacturers website and see if that helps.

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  3. Anonymous
    2014-09-08T13:14:36+00:00

    Hi,

    Effected files are dxgmms1.sys  and ntoskrnl.exe  I would suggest you to update graphics card drivers and run check disk.

    Method 1: I suggest you to update the graphics card and check if it resolves the issue.

    Update a driver for hardware that isn't working properly

    http://windows.microsoft.com/en-us/windows/update-driver-hardware-isnt-working-properly#update-driver-hardware-isnt-working-properly=windows-7

    Method 2: I would suggest you to run check disk.

    Check your hard disk for errors in Windows 7

    http://support.microsoft.com/kb/2641432/en-us

    Note: User Account Control (UAC) can help you prevent unauthorized changes to your computer. It works by prompting you for permission when a task requires administrative rights, such as installing software or changing settings that affect other users. We don't recommend turning User Account Control off. If you do turn it off, you should turn it back on as soon as possible.

    Post us the results after you try the above steps.

    Hey i got another error agian i did the following things i updated my card but nothing happened :( i got another error this time i was just doing my assignment.

    here is another link to the files again new ones this time :)

    pls help me

    https://onedrive.live.com/redir?resid=501E2F9B4F2D545A%21110

    Was this answer helpful?

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  4. Anonymous
    2014-09-07T16:30:38+00:00

    Hi,

    Effected files are dxgmms1.sys  and ntoskrnl.exe  I would suggest you to update graphics card drivers and run check disk.

    **Method 1:**I suggest you to update the graphics card and check if it resolves the issue.

    Update a driver for hardware that isn't working properly

    http://windows.microsoft.com/en-us/windows/update-driver-hardware-isnt-working-properly#update-driver-hardware-isnt-working-properly=windows-7

    Method 2: I would suggest you to run check disk.

    Check your hard disk for errors in Windows 7

    http://support.microsoft.com/kb/2641432/en-us

    Note: User Account Control (UAC) can help you prevent unauthorized changes to your computer. It works by prompting you for permission when a task requires administrative rights, such as installing software or changing settings that affect other users. We don't recommend turning User Account Control off. If you do turn it off, you should turn it back on as soon as possible.

    Post us the results after you try the above steps.

    Was this answer helpful?

    0 comments