Nokia Lumia 520( cyan) : Airplane mode stuck and rapidly switching on and off

Anonymous
2014-09-29T05:41:13+00:00

Find my details:-

software: windows phone 8.1

OS version: 8.10.12393.890

Firmware revision number: 3058.50000.1525.0001

Hardware revision number: 1.5.0.1

radio software version: 2.0.242037.8

chip SOC version: 8227

Extras+info

Lumia cyan

Device activation client 1.4.2.9

Firmware Updater Notifier 1.1.03

..... and so on

Manufacturer:-

RM-914_im_india_269

I was using Lumia Black and updated it to 8.1 ( Cyan) from my phone itself ( official release). I updated to Cyan OS not longer than a month back. Everything was fine, until recently, a couple of days earlier, when I was talking to a freind of mine on my phone, the call dropped. A notification to restart my phone appered so I did it. Ever since I am stuck on the , " Airplane mode". The flight mode will rapidly switch on and off. So, I am unable to use my Sim and thus, no whatsapp, no calls..social life has been paralyzed. 

I tried Hard reset ( about menu-> reset your phone) :- three times

Soft reset:- several times

Changed SIM :- a dozen times

Tried the twitter team suggestion ( I had found on this forum itself :- http://discussions.nokia.com/t5/Nokia-Lumia/Lumia-1520-3-and-official-8-1-stuck-airplane-mode/td-p/2855086)

Now trying Nokia Software Recovery Tool 1.5.0 but the problem is that it is downloading 3058.50000.1425.0001, which I beleive is 'Cyan' again. I am also worried, I won't be able to downgrade to Lumia black  which I am missing a lot. Anwho, I am  currently downloading it and will see what happens, but If Nokia's Technical team can provide a solution for this software/firmware related glitch, I will be a happy fella. I am wondering, about the first occurence of this problem which I researched as being reported on Nokia official forums, 2-3 months back. By now a trustworthy solution should have been found and posted online.

Windows for home | Other | Devices and drivers

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  1. Anonymous
    2014-11-25T15:30:47+00:00

    I was facing the similar issue .I installed Lumia software recovery tool.Followed the instructions .Now it is working fine.I read the solution online only.Thanks guys.


    Darkcula4567 wrote:

    Find my details:-

     

    software: windows phone 8.1

    OS version: 8.10.12393.890

    Firmware revision number: 3058.50000.1525.0001

    Hardware revision number: 1.5.0.1

    radio software version: 2.0.242037.8

    chip SOC version: 8227

     

    Extras+info

    Lumia cyan

    Device activation client 1.4.2.9

    Firmware Updater Notifier 1.1.03

    ..... and so on

     

    Manufacturer:-

    RM-914_im_india_269

     

     

     

     

    I was using Lumia Black and updated it to 8.1 ( Cyan) from my phone itself ( official release). I updated to Cyan OS not longer than a month back. Everything was fine, until recently, a couple of days earlier, when I was talking to a freind of mine on my phone, the call dropped. A notification to restart my phone appered so I did it. Ever since I am stuck on the , " Airplane mode". The flight mode will rapidly switch on and off. So, I am unable to use my Sim and thus, no whatsapp, no calls..social life has been paralyzed. 

     

    I tried Hard reset ( about menu-> reset your phone) :- three times

    Soft reset:- several times

    Changed SIM :- a dozen times

    Tried the twitter team suggestion ( I had found on this forum itself :- http://discussions.nokia.com/t5/Nokia-Lumia/Lumia-1520-3-and-official-8-1-stuck-airplane-mode/td-p/2855086)

     

    Now trying Nokia Software Recovery Tool 1.5.0 but the problem is that it is downloading 3058.50000.1425.0001, which I beleive is 'Cyan' again. I am also worried, I won't be able to downgrade to Lumia black  which I am missing a lot. Anwho, I am  currently downloading it and will see what happens, but If Nokia's Technical team can provide a solution for this software/firmware related glitch, I will be a happy fella. I am wondering, about the first occurence of this problem which I researched as being reported on Nokia official forums, 2-3 months back. By now a trustworthy solution should have been found and posted online.

     


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  2. Anonymous
    2014-11-23T09:42:10+00:00

    Can u tell me what solution u got?

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  3. Anonymous
    2014-11-16T11:57:01+00:00

    Yeah.. I agree I guess Nokia has to find a solution for this "Flight mode" problem.. What's the use if u urself can't find a solution for ur own invention or mistake I must say.. Take an action for this irritating problem.. Were not here to waste our money.. Before it happens to all the L520 users.. U get into trouble plz giv us proper solution if not den replace the phone as its your software update fault...

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  4. Anonymous
    2014-11-14T21:11:44+00:00

    Recovery tools does nothing bro,I've tried it already

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  5. Anonymous
    2014-11-12T21:01:13+00:00

    Its been 1 1/2 years since i bought My Lumia 620.........till now it never disappointed.....but this it comes up with this big unsolvable problem............

    i gave it to nokia care......they took their time for one whole month......yesterday they called me n they say tat "ur phone cannot be recovered just come n get back ur phone"..............they blame me cause i have put  it down n this caused the problem

    I have supported lumia for 1 1/2 years n this is wat i got in return...........i dont know wat to do or where to complain........n for nokia care they still ask me for service charges without doing nothing.....

    i dont whether nokia officials will atleast look into this message or this happens to be a unnoticed msg

    Nokia gets its fame............but we r the lossers........this started to occur 2-3 months but till now Nokia has not even gave us a reply.......they say "ur phone is un-repairable...." thx Nokia for Splendid Customer Service :(

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