I have same problem..i swapped to a htc which had an accident then went back onto my lumina and the phone was stuck on plane mode straight away..
Nokia Lumia 520( cyan) : Airplane mode stuck and rapidly switching on and off
Find my details:-
software: windows phone 8.1
OS version: 8.10.12393.890
Firmware revision number: 3058.50000.1525.0001
Hardware revision number: 1.5.0.1
radio software version: 2.0.242037.8
chip SOC version: 8227
Extras+info
Lumia cyan
Device activation client 1.4.2.9
Firmware Updater Notifier 1.1.03
..... and so on
Manufacturer:-
RM-914_im_india_269
I was using Lumia Black and updated it to 8.1 ( Cyan) from my phone itself ( official release). I updated to Cyan OS not longer than a month back. Everything was fine, until recently, a couple of days earlier, when I was talking to a freind of mine on my phone, the call dropped. A notification to restart my phone appered so I did it. Ever since I am stuck on the , " Airplane mode". The flight mode will rapidly switch on and off. So, I am unable to use my Sim and thus, no whatsapp, no calls..social life has been paralyzed.
I tried Hard reset ( about menu-> reset your phone) :- three times
Soft reset:- several times
Changed SIM :- a dozen times
Tried the twitter team suggestion ( I had found on this forum itself :- http://discussions.nokia.com/t5/Nokia-Lumia/Lumia-1520-3-and-official-8-1-stuck-airplane-mode/td-p/2855086)
Now trying Nokia Software Recovery Tool 1.5.0 but the problem is that it is downloading 3058.50000.1425.0001, which I beleive is 'Cyan' again. I am also worried, I won't be able to downgrade to Lumia black which I am missing a lot. Anwho, I am currently downloading it and will see what happens, but If Nokia's Technical team can provide a solution for this software/firmware related glitch, I will be a happy fella. I am wondering, about the first occurence of this problem which I researched as being reported on Nokia official forums, 2-3 months back. By now a trustworthy solution should have been found and posted online.
Windows for home | Other | Devices and drivers
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91 answers
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Anonymous
2015-09-12T13:07:44+00:00 -
Anonymous
2015-09-11T15:58:11+00:00 Looks like after acquiring Nokia microsoft has degraded its quality. Never faced such issues with Nokia but now I am facing it. It is ridiculous that a software upgrade breaks lot of phones and no one is there to listen.
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Anonymous
2015-08-29T21:34:44+00:00 Helo i am from Mauritius and am facing the same prob but in my case it only shows airplane mode even if i change it...help plz lumia 620
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Anonymous
2015-08-29T21:20:28+00:00 I had the same problem, tryed the recovery tool but nothing, then i found that you should use the Nokia Software
Update for retail tool and make the installation with it.
it solved for me, hope to help you
Greetings
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Carlos Rodriguez 400 Reputation points
2015-08-28T06:45:33+00:00 Hi Ahmed,
Maybe you could file a complaint by using this link:
https://www.microsoft.com/en-us/mobile/support/contact/email-us/
Kind regards and good luck!