Win 7 Windows Update 80246002 Unable to run updates

Anonymous
2014-08-27T22:00:30+00:00

As suggested by Microsoft, the failed security update MS14-045 requires actions to be take. You recommend manual uninstall of KB 2982791. This I did. The system reboots. I then went to try and use Windows Update so that it finds and installs the replacement, KB 2993651.

Windows Update is now corrupted. It issues error code 80246002. All attempts to run the Troubleshooter to fix it, says it is unable to automatically resolved the problem. It has entries with a red X in the list. When you ask for the detailed report, though, it shows no problems against any of the entries.

 now; the first time I ran it, it showed an Error 1 accessing Windows\SoftwareDistribution, access denied.

It's unconscionable that MS should generate even more severe errors when trying to back out from an existing error from a failed update. And simply deleting one KB, now renders the entire Windows Update process unusable.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

171 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more

  2. Anonymous
    2015-03-23T14:25:16+00:00

    As suggested by Microsoft, the failed security update MS14-045 requires actions to be take. You recommend manual uninstall of KB 2982791. This I did. The system reboots. I then went to try and use Windows Update so that it finds and installs the replacement, KB 2993651.

    Windows Update is now corrupted. It issues error code 80246002. All attempts to run the Troubleshooter to fix it, says it is unable to automatically resolved the problem. It has entries with a red X in the list. When you ask for the detailed report, though, it shows no problems against any of the entries.

     now; the first time I ran it, it showed an Error 1 accessing Windows\SoftwareDistribution, access denied.

    It's unconscionable that MS should generate even more severe errors when trying to back out from an existing error from a failed update. And simply deleting one KB, now renders the entire Windows Update process unusable.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2015-03-23T14:24:54+00:00

    As suggested by Microsoft, the failed security update MS14-045 requires actions to be take. You recommend manual uninstall of KB 2982791. This I did. The system reboots. I then went to try and use Windows Update so that it finds and installs the replacement, KB 2993651.

    Windows Update is now corrupted. It issues error code 80246002. All attempts to run the Troubleshooter to fix it, says it is unable to automatically resolved the problem. It has entries with a red X in the list. When you ask for the detailed report, though, it shows no problems against any of the entries.

     now; the first time I ran it, it showed an Error 1 accessing Windows\SoftwareDistribution, access denied.

    It's unconscionable that MS should generate even more severe errors when trying to back out from an existing error from a failed update. And simply deleting one KB, now renders the entire Windows Update process unusable.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2014-10-29T12:06:43+00:00

    Hello JohnBurgessUK,

    Your suggestion and many others were tried without success.

    A professional technician discovered a virus, did a backup and reinstalled all software.

    Problem solved.

    Take care

    earleb

    Was this answer helpful?

    0 comments
  5. Anonymous
    2014-10-29T10:38:34+00:00

    I changed DNS to 8.8.8.8

    Rebooted to Safe mode. Deleted Windows\SoftwareDistribution\SelfUpdate folder.

    Started Windows normally and Windows Update start working.

    Was this answer helpful?

    0 comments