Attention Class Action Law Firms
I think MSFT might have just gotten too cocky for its britches. There is no way that someone who was never given the opportunity to accept the EULA can be held responsible for either its contents or the actions of the perpetrator!
Windows 10 was installed on two of our computers overnight, without our permission, and without our even being presented with a EULA to accept. If MSFT has any evidence of our acceptance of a EULA for Windows 10, it has acted criminally by automating our acceptance or providing an opt-out timer whose default was to opt-in, when no one was present.
I believe we could be beyond a civil suits and into the area of criminal activity. While we're seeking a firm for a class-action civil suit, we should also be talking to the US Attorney about this, as well as the federal consumer protection agencies.
In any case, there should be sufficient evidence and an army of people who have had the same experience that can vouch for the fact that this happened. And with no legitimate acceptance of the EULA, the notion of using arbitration should be precluded.
Microsoft's cavalier act of forcing an upgrade on us disabled our business software and has nearly put us out of business. What's more, they advertised that anyone who installs the product can roll it back within 31 days. This feature was disabled, which is proven by the date on the installed Windows directory and the Windows.old directory, both of which reside on the root drive and are dated the day before the attempt was made to roll it back using their prescribed procedure.
This is unconscionable!