Windows 8.1 Update Error Code: 0x80240031

Anonymous
2013-10-17T16:50:33+00:00

I am getting error code 0x80240031 during download of Windows 8.1 for 50% of Downloading. Can anybody help me fix this?

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2013-10-21T02:04:27+00:00

    Hey Everybody,

    Just thought I should let you know that I managed to get it to work. I downloaded the ISO version and then installed from my desktop. Don't exactly know why it worked, must have been a connection issue but w/e. 

    Very frustrating process

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  2. Anonymous
    2013-10-21T01:53:05+00:00

    I did a clean install of Windows 8, and the problem persists.

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  3. Anonymous
    2013-10-20T16:57:00+00:00

    I finally, successfully got 8.1 Pro 64bit installed on my last of 4 PCs.  This last one kept failing at 50% with an error code of 0x80240031.  I had an iffy Network card.  I connected a USB Wireless adapter and the download completed.  The 1st 50% is the download! the last 50% is all the setup, compatibility checks and installation.

    Rodger

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  4. Anonymous
    2013-10-20T16:14:16+00:00

    I'm also having this issue. Running Windows 8.0 Pro 64 bit. Gets to 50%, get error code 0x80240031. Update Manager sees the failed installation and the issue, but does not define it. Says it also fixed another error code (0x80070057). No issues with rest of system; everything checked out. MS, please tell us why this is happening! Will continue to try as it appears a few have finally gotten it to take.

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  5. Anonymous
    2013-10-20T14:53:09+00:00

    I was finally able to download two Windows 8.1 upgrades from Windows 8.   I first ran all of the 63 Windows updates from the settings charm screen, then I went to the control panel and downloaded and installed 8 more "important" updates indicated there, next I downloaded 1 "optional" update in the control panel, and finally I downloaded and installed the suggested update from the Windows Store download page so the download would begin.  After four update sessions (63+8+1+1), I clicked on the tile in the Windows Store screen and the download began after 16 hours of repeated failures.  I repeated this sequence for my second Windows 8 computer which took about four hours, and it started to downloaded immediately and took some two hours over my Comcast connection.  I hope your success comes more quickly with this suggestion.

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