Windows 8.1 Update Error Code: 0x80240031

Anonymous
2013-10-17T16:50:33+00:00

I am getting error code 0x80240031 during download of Windows 8.1 for 50% of Downloading. Can anybody help me fix this?

Windows for home | Previous Windows versions | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

257 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2013-10-28T22:09:59+00:00

    LOL.  That's where I bought my new computer.  They were useless!  I'm not saying this is the cure all, but here were my steps, after retrying the download 7 times!

    1.  Made sure there were no outstanding updates.  Restrted my computer
    2.  Turned off my internet connection while unprotected.
    3.  Uninstalled McAfee completely
    4.  Restarted my computer
    5.  Turned on my internet connection
    6.  Went to the Microsoft store and hit the Upgrade to 8.1 box
    7.  Started the download

    It worked!

    I am using Defender for my security.  I had great luck using Microsoft security essentials.  Defender is the next iteration of that.  I find the 3rd party security apps to be too invasive and too much resource overhead.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2013-10-28T21:59:39+00:00

    I've run the update trouble-shooter and the fix-it download by Microsoft and still have error 80240031. I am about to take this beast of a problem and let Best Buy deal with it.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2013-10-28T18:20:23+00:00

    HI 

    Did you happen to try to run the Windows Update trouble-shooter that I suggested a few posts ago?  Many of the Windows update components are also used as part of the install

    Was this answer helpful?

    0 comments
  4. Anonymous
    2013-10-28T18:06:52+00:00

    No Updates available

    Disabled Virus Protection, Mind you I tried Downloading 8.1 Before I installed Virus Protection.

    Still no Win 8.1

    I'm so sick of people replying to this 7 page thread with their idealistic minor fix that they assume no one has tried without reading anything besides the last post...

    and furthermore I'm irritated that Windows Tech ignore these 70 replies with people facing the same issue as if its nothing. I'm just going to go ahead and unfollow this thread and check back in a few months maybe someone will have found a REAL resolution by then.

    MS support has been working with me to find the issue. So please refrain from making assumptions that yhey aren't doing anything. Maybe if you would stop being a Rick with a silent p, and help rather than just complain, you might be useful.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2013-10-28T17:58:52+00:00

    No Updates available

    Disabled Virus Protection, Mind you I tried Downloading 8.1 Before I installed Virus Protection.

    Still no Win 8.1

    I'm so sick of people replying to this 7 page thread with their idealistic minor fix that they assume no one has tried without reading anything besides the last post...

    and furthermore I'm irritated that Windows Tech ignore these 70 replies with people facing the same issue as if its nothing. I'm just going to go ahead and unfollow this thread and check back in a few months maybe someone will have found a REAL resolution by then.

    Was this answer helpful?

    0 comments