My Windows 8.1 is stuck in an automatic repair loop, how can I fix this?

Anonymous
2014-01-02T16:49:35+00:00

my laptop will not boot at all, when I turn it on the screen shows 'preparing automatic repair' then 'diagnosing your PC'. After this, the screen shows 'your PC did not start correctly' and it doesn't work when I restart it so I selected advanced options. After this, if I click continue the repair screen appears again and I am redirected back to the same page. I can't access my desktop at all and an administrator hasn't been set on my laptop, so after clicking troubleshoot I can't refresh or reset my PC.After this I clicked on advanced settings and I cannot choose system restore, command prompt, system image recovery or startup repair because they either don't work or need an administrator and I haven't set one as I mentioned before. My last resort was startup settings which requires restarting the PC. 9 options are to choose from and I tried almost all and it won't boot up in safe mode. Help!

Windows for home | Previous Windows versions | Windows update

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Anonymous
2014-04-02T19:25:00+00:00

I've inserted the System Recovery disc 1 that came with the computer. No change.

Usually that means that that device is not higher than the hard drive in the boot device order.  You would probably need to get into your BIOS screen to change that.  See your User Guide or contact HP for more information.  Post your product id (e.g. what details you need to use HP's site to find your particular documentation and downloads but not your serial number) if you need someone to help interpret your user documentation.  In W7 HP had a nice tool that gave me those details.  I never found anything analogous from W8, except in bits and pieces.

HTH

Robert Aldwinckle


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  1. Anonymous
    2016-10-27T06:21:32+00:00

    Hi

    I followed all your steps,troubleshooting via command prompt.

    It still doesn't work,it takes me to the same screen.

    Any other methods you have for me to try out?

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  2. Anonymous
    2016-10-16T18:25:43+00:00

    Turn on your computer spam press f12. Make your way to the bios. In system config deactivate secure boot. Sit back. breathe. Enjoy.

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  3. Anonymous
    2016-10-16T18:16:56+00:00

    If none of the function keys work then try the fn key plus f12 or f2 or f1 at the immediate time of startup before the preparation begins. If to no avail you may have to seek professional help in unsautering nodes to bypass the process conpletely.

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  4. Anonymous
    2016-10-16T17:51:55+00:00

    I ran into this issue though i found none of these resolutions worked for me. I found simply deactivating secure boot but keeping the uefi boot instead of csm , will ultimately resolve this issue email me at ******@gmail.com if you want me to post a detailed tutorial.

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