My Windows 8.1 is stuck in an automatic repair loop, how can I fix this?

Anonymous
2014-01-02T16:49:35+00:00

my laptop will not boot at all, when I turn it on the screen shows 'preparing automatic repair' then 'diagnosing your PC'. After this, the screen shows 'your PC did not start correctly' and it doesn't work when I restart it so I selected advanced options. After this, if I click continue the repair screen appears again and I am redirected back to the same page. I can't access my desktop at all and an administrator hasn't been set on my laptop, so after clicking troubleshoot I can't refresh or reset my PC.After this I clicked on advanced settings and I cannot choose system restore, command prompt, system image recovery or startup repair because they either don't work or need an administrator and I haven't set one as I mentioned before. My last resort was startup settings which requires restarting the PC. 9 options are to choose from and I tried almost all and it won't boot up in safe mode. Help!

Windows for home | Previous Windows versions | Windows update

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Anonymous
2014-04-02T19:25:00+00:00

I've inserted the System Recovery disc 1 that came with the computer. No change.

Usually that means that that device is not higher than the hard drive in the boot device order.  You would probably need to get into your BIOS screen to change that.  See your User Guide or contact HP for more information.  Post your product id (e.g. what details you need to use HP's site to find your particular documentation and downloads but not your serial number) if you need someone to help interpret your user documentation.  In W7 HP had a nice tool that gave me those details.  I never found anything analogous from W8, except in bits and pieces.

HTH

Robert Aldwinckle


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  1. Anonymous
    2015-07-31T03:50:28+00:00

    same problem with iball slide wq32

    Can you answer the questions I asked Sameera?

    (RSS View of this thread and Find  iBall)

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  2. Anonymous
    2015-07-30T15:21:40+00:00

    Hi,

    I have similar issue with windows 8.1 in my tablet( iball slide wq32). It got stuck in automatic repair loop. I almost tried everything which was mentioned above. None of it worked. It still shows 'startup repair couldn't repair your PC'. 

    Help 😕

    hello,

    how did you solve the problem? I am facing the same problem with iball slide wq32. Please help me.

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  3. Anonymous
    2015-07-27T06:24:01+00:00

    I have two HP Pc's that  malware corrupted the OEM partition and so all i could do was install Linux on them, I now have a New HP  (again) with Win 8.1  After  the last update I clicked update and restart it would not restart, I tried  to  restore it and now it is stuck in an infinite loop.   and  for whatever reason the OEM restore won't    work either  ! Next Time  (someday)  I will format this brand new quad core PC  and put Linux on it, but next time, I am buying a  computer which comes with a Disk. And I was  signed up to Get Windows 10 ™  on it  in just a few days lol :)

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  4. Anonymous
    2015-05-21T15:45:18+00:00

    >  when it asks for a password i put in my wondows password

    Your local administrator password?  I suspect it would be that one and not your Store account's password.  In my case my local administrator password is null so I would just press Enter then.

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