My Windows 8.1 is stuck in an automatic repair loop, how can I fix this?

Anonymous
2014-01-02T16:49:35+00:00

my laptop will not boot at all, when I turn it on the screen shows 'preparing automatic repair' then 'diagnosing your PC'. After this, the screen shows 'your PC did not start correctly' and it doesn't work when I restart it so I selected advanced options. After this, if I click continue the repair screen appears again and I am redirected back to the same page. I can't access my desktop at all and an administrator hasn't been set on my laptop, so after clicking troubleshoot I can't refresh or reset my PC.After this I clicked on advanced settings and I cannot choose system restore, command prompt, system image recovery or startup repair because they either don't work or need an administrator and I haven't set one as I mentioned before. My last resort was startup settings which requires restarting the PC. 9 options are to choose from and I tried almost all and it won't boot up in safe mode. Help!

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2014-04-02T19:25:00+00:00

I've inserted the System Recovery disc 1 that came with the computer. No change.

Usually that means that that device is not higher than the hard drive in the boot device order.  You would probably need to get into your BIOS screen to change that.  See your User Guide or contact HP for more information.  Post your product id (e.g. what details you need to use HP's site to find your particular documentation and downloads but not your serial number) if you need someone to help interpret your user documentation.  In W7 HP had a nice tool that gave me those details.  I never found anything analogous from W8, except in bits and pieces.

HTH

Robert Aldwinckle

Was this answer helpful?

200+ people found this answer helpful.
0 comments

156 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2014-09-22T12:30:06+00:00

    Hi Seth,

    Thank you for the update.

    EISA partition is provided by the OEM. Sometimes, this hidden special partition doesn’t even have drive letter assigned, nor can be deleted by using Disk Management snap-in of computer Management in Control Panel Administrator Tool. The partition cannot be merged into any other existing partition either. The EISA partition one of the recovery partitions that you have listed in the previous response. The "Delete Partition Override" command is to be used for one of the recovery partitions in order to unlock the drive partition, but one of these recovery partitions may also include the partition which would help you reset Windows to factory settings.

    So, before proceeding with the deletion action, make sure that at least a set of Recovery Disc Media has been created. Else, you won’t be able to restore your computer to working and factory default condition when any problem on PC requires reinstallation.

    Hope this information is helpful. Do let us know the results for further assistance.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2014-09-19T16:22:38+00:00

    Hi Seth,

    I apologize for my late response.

    Adding to the suggestions given by Robert Aldwinckle on forums, I would have you try to unlock the drive from the diskpart following the below provided steps:

    1. Open command prompt.
    2. Enter "Diskpart" in the text box of the window that appears. Press "Enter." Type "rescan" in the text field of the window that appears. Press "Enter."
    3. Type "list disk" in the text field and press "Enter." Type "select disk 0" in the text field and press "Enter." Type "list partition" in the text field and press "Enter."
    4. Locate the partition named "EISA" in the list that appears. Enter "select partition 'X'", where 'X' is the number associated with the "EISA" partition. Press "Enter."
    5. Enter "delete partition override" in the text field and press "Enter." Close the window by clicking the "X" in the upper right corner.

    Try the above steps and post back your results for further assistance.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2014-09-19T11:55:45+00:00

    Harkanwar,

    Did you see my last post?  Any more suggestions?

    Thanks!

    Was this answer helpful?

    0 comments
  4. Anonymous
    2014-09-19T11:54:58+00:00

    How do I use diskpart?

    Was this answer helpful?

    0 comments