Get Error 1723 - There is a problem with Windows Installer package

Anonymous
2012-12-18T04:23:46+00:00

Hi, i am having trouble with .msi files. An example of it would be logmein hamachi. It would return me with error 1723. There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor. What should I do? i am currently using windows 8 pro with media centre. my windows installer is Windows ® Installer. V 5.0.9200.16384. Thanks

Windows for home | Previous Windows versions | Performance and system failures

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Anonymous
2013-01-02T11:31:42+00:00

I had the exact same problem. The solution is to go into c:\users"username"\AppData\Local\  then right click on "temp" and choose "properies". Choose "security" --> edit --> add, and add the username you are using, and give yourself all rights. After that it'll work :)

Good luck!

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  1. Anonymous
    2016-03-21T02:34:17+00:00

    Hi im having trouble while installing sql server 2014. there is a problem with windows installer package.A DLL required for this installation to complete could not be run. contact your support personel or package vendor.

    i have tried to allow full control permission for user(on temp folder of course) and I tried to off my firewall too but it doesn't work.

    im using windows 10 home single language. please help me. Thank You

    helllllppppppppp

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  2. Anonymous
    2016-03-15T00:21:31+00:00

    Um dude, Im trying to uninstall sony vegas pro 13 on windows 10, and i still got the error message, even with the all the rights selected on my username.

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  3. Anonymous
    2016-02-27T10:52:56+00:00

    This was really helpfull although I had the problem with Windows 10. It solved the it. Thanks a lot

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  4. Anonymous
    2016-02-13T17:52:10+00:00

    I DONT GET IT I JUST DONT ITS TOO COMPLICATED DAMN LIFE I AM TOO CORRUPT FOR THIS **** (even though i am smart)

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