The system has recovered from a serious error

Anonymous
2013-01-06T18:41:34+00:00

I've been having these for the last couple of months. I've been googling the details in the error report but don't really understand the error that's occurring. I think it 'might' be related to my NVidia graphics card or driver, but I have the latest driver, and that might not be the problem anyway.

I hope someone has some insight into this and can help figure it out and hopefully fix it! :-)

here's the report-

BCCode: 1000000a BCP1:00000166 BCP2: 00000002 BCP3: 00000000 BCP4: 80E5443 OSVer: 5_1_2600 Sp: 3_0 product 768_1

When I look in the Event Viewer I see a red X, click properties and see 

Error code 1000000a, parameter1 00000166, parameter2 00000002, parameter3 00000000, parameter4 804e5443

How can I find specific Info on this error? Below that red X in Event Viewer I also see two yellow warning events, both have the source of asw Rdr. Is that a clue?

Windows for home | Previous Windows versions | Performance and system failures

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  1. Anonymous
    2013-01-11T23:14:06+00:00

    Good your data is backed up!

    You can create either a bootable CD or floppy that has Memtest 86+ on it (directions on the website), with which you can test your RAM modules. Best way is to open the case, remove all modules but one, run the test repeatedly with the one stick of RAM in each of the motherboard's RAM slots. Repeat for each stick of RAM. Yes, it's long and involved, but it's the correct way to test RAM sticks.

    Yes, aswMBR can take a LONG time!

    Don't know anything at all about AdwCleaner, but I see certain registry keys have been removed. This can be risky!!!!!!! Personally, I would undo any and all changes it made (does it have that feature?).

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  2. Anonymous
    2013-01-11T23:01:49+00:00

    boy that aswmbr scan is taking a long time, seems to be hung up on a .dll file.

    in the meantime, it might be that these problems started after I did a Adwcleaner scan?

    http://www.bleepingcomputer.com/download/adwcleaner/

    Here is that log, I see a few items it deleted

    ***** [Files / Folders] *****

    Folder Deleted : C:\Documents and Settings\All Users\Application Data\InstallMate

    Folder Deleted : C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\wz6uyqbg.default\extensions\staged

    ***** [Registry] *****

    Key Deleted : HKCU\Software\Conduit

    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe_3e054d2218e7aa282c2369d939e58ff

    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe_c4c00451d35772e88ad87152169b2f3

    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1

    ***** [Internet Browsers] *****

    -\ Internet Explorer v8.0.6001.18702

    [OK] Registry is clean.

    -\ Mozilla Firefox v17.0.1 (en-US)

    File : C:\Documents and Settings\LocalService\Application Data\Mozilla\Firefox\Profiles\1otdya17.default\prefs.js

    [OK] File is clean.

    File : C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\jcp9psff.Default Me\prefs.js

    [OK] File is clean.

    File : C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\wz6uyqbg.default\prefs.js

    [OK] File is clean.

    File : C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\pmyuuggm.default\prefs.js

    [OK] File is clean.

    -\ Google Chrome v22.0.1229.94

    File : C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\User Data\Default\Preferences

    [OK] File is clean.

    -\ Opera v12.0.1467.0

    File : C:\Documents and Settings\Owner\Application Data\Opera\Opera\operaprefs.ini

    [OK] File is clean.

    *************************

    AdwCleaner[R1].txt - [2141 octets] - [26/12/2012 07:09:49]

    AdwCleaner[S1].txt - [2084 octets] - [26/12/2012 07:25:07]

    ########## EOF - C:\AdwCleaner[S1].txt - [2144 octets] ##########

    sorry Daavee but I don't understand what to do with that MemTest, is it something I download and run? I'm confused when you say

    "One stick at a time in each slot"

    the aswMBR shows it's still scanning but seems to be hung up on one dll file, when it's done I'll post the log.

    data backed up, well I have Carbonite.

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  3. Anonymous
    2013-01-11T21:13:04+00:00

    Yikes.

    The first thing to do is test your RAM. I would use Memtest 86+:

    http://www.memtest.org/

    One stick at a time in each slot.

    If RAM is healthy, scan once more for rootkits, using aswMBR:

    http://public.avast.com/~gmerek/aswMBR.htm

    It MIGHT yield different results than Avast and the other two rootkit scanners you used earlier. It is a STANDALONE program (nothing gets installed). However, when given the opportunity, you need to download the latest definitions.

    Instead of carrying out any actions, instead post the report so we can all see it and then advise.

    Is all your data safely backed up?

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  4. Anonymous
    2013-01-11T20:14:13+00:00

    Boy do I have problems now!

    I installed MSE.

    Then I installed that updated driver again, and have that rippling screen issue when I move opened folders around. So I clicked to rollback driver, and got 'no driver files have been backed up for this device'.

    I went and downloaded that older driver, installed it, but still have the same rippling effect. When I click on that driver in device Manager I get 'windows cannot start this hardware device because its configuration info (in the registry) is incomplete or damaged (code 19)

    FFox is crashing now also. I'm using IE now to type this, but it crashed awhile ago also.

    what should I do now? Is there any scan I can do to test and repair my driver? Any other scan I can do to give you more Info? How about that debugging tool whatever that is?

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  5. Anonymous
    2013-01-11T18:56:16+00:00

    That's my suggestion.

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