Recieve a BSOD after KB2859537.

Anonymous
2013-08-13T20:44:33+00:00

When I install KB2859537 on my Windows 7 X64 machine I get a BSOD during reboot either trying to boot normally or trying to boot in safe mode. Had to restore the primany disk three times now to get the PC bac. Can someone report to MS tech please.Anyone else seen this

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2013-08-14T13:51:57+00:00

    First off I don't see anyone else getting a bsod.  Can you show me in google where you are seeing this?

    When you say you are getting "run is error 0xc0000005" how exactly are you seeing this error?  And no, I don't memorize error codes so it's not well known to me.

    Can you post up event errors you see?

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  2. Anonymous
    2013-08-14T13:05:44+00:00

    Same here, can't start any program. Uninstall the update, restart and hide in Win Update.

    It's not the first time!

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  3. Anonymous
    2013-08-14T12:34:00+00:00

    This update is also breaking some video games.  RIFT and Defiance are two in particular.  Luckily I was behind on patching this month, ha.

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  4. Anonymous
    2013-08-14T11:54:46+00:00

    Hello.

    This is ditry problem for many users, not only for EnglishM45.

    Just search for "kb2859537" in the google or yandex.

    I also have the problem with this crappy update - it's not possible to run almost all applications include IE, Personalize screen, components from control panel and many other "native windows features and applications".

    One of the problem with run is error 0xc0000005. I'm absolutely sure this error code is well known to you.

    My configuration (before update): Windows 7 Ultimate 64 bit English Service Pack 1

    , Internet Explorer 10.0.9200.16635 (Update version: 10.0.7).

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  5. Anonymous
    2013-08-13T23:20:45+00:00

    Please answer each of the following [admittedly tedious] diagnostic questions in a correspondingly-numbered list in your very next reply - preferably without quoting my post:

    1a. When (approx. date) did you purchase the computer?

    1b. Did Win7 (64-bit) come preinstalled on the computer when you bought it, did you do a clean install of Win7, or did you upgrade from Vista to Win7?

    2a. Was Microsoft Security Essentials (MSE) originally offered & installed via Windows Update or did you intentionally choose to install it?

    2b. In Windows Explorer [WinKey+E], navigate to & right-click on

       • **C:\Program Files**Microsoft Security Client <=this folder

    Select Properties: What is the Created date displayed on the resulting General tab?

    2c. What ANTIMALWARE CLIENT version is currently installed? To find out, open MSE & click on the downward-pointing arrow to the right of HELP then select ABOUT SECURITY ESSENTIALS.

    2d. What ENGINE version?

    1. What anti-virus application was installed before you installed MSE, was your subscription still current, and did you uninstall it before you installed MSE?

    4a. Has a(nother) Norton application or a McAfee application EVER been installed on the computer?

    4b. Did a Norton free-trial or a McAfee free-trial [PICK ONE] come preinstalled on the computer when you bought it? (Doesn't matter if you never used or Activated it.)

    1. Are ALL of the following other updates listed in View installed updates(not Update History)? [1]

        (a) KB2862772 & KB2868623

        (b) KB2850851; KB2839894 & KB2830290;

        (c) KB2813347, KB2840149 & KB2807986;

        (d) KB2790113; KB2676562 & KB2644615.

    6a. Are you running Internet Explorer 8 (IE8), IE9 or IE10?

    6b. Is Firefox, Chrome or any other alternate browser installed?

    7a. Assuming Java is installed => Is Java Version 7 Update 25 (or higher) installed? TEST HERE USING INTERNET EXPLORER ONLY! => http://java.com/en/download/installed.jsp

    7b. Is Adobe Flash Player v11.8.800.94 installed? TEST HERE USING INTERNET EXPLORER ONLY! => http://www.adobe.com/software/flash/about/

    1. Are you in the habit of using "Registry cleaners" (e.g., Registry Mechanic; System Mechanic; RegCure; RegClean Pro; Advanced SystemCare; Registry Booster; McAfee QuickClean; AVG PC TuneUp; Norton Registry Cleaner; PCTools Optimiser; SpeedUpMyPC; PC Doctor; TuneUp Utilities; WinMaximizer; WinSweeper; Comodo System Cleaner; Advanced System Optimizer; CCleaner Registry Cleaner)?
    
    Related references may include:
    
    - Check list for installing Microsoft Security Essentials  
    
    [http://experts.windows.com/w/experts\_wiki/89.aspx](http://experts.windows.com/w/experts_wiki/89.aspx)
    - Can I install Microsoft Security Essentials [*or any other anti-virus/anti-spyware application*] to clean up my already-infected computer?  
    
    [http://answers.microsoft.com/thread/87058857-d181-4019-a723-efd9a49d927z5](http://answers.microsoft.com/thread/87058857-d181-4019-a723-efd9a49d927z5)
    
    ==============================================  
    
    [1] **Start | Control Panel | Pro** **grams and Features | View installed updates** (in left-hand menu)
    

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