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Why does dllhost.exe Com surrogate consumes memory untill crash.
It happens when I highlight or view a folder containing video files, Even if I close the folder or select a different folder the memory keeps getting consumed.
It seems to happen mostly with 3D Video files but it has done the same with 2D files.
So it seems to be a problem with the windows thumb nail system dealing with these files.
By the way trying to delete or move the file or folder while the Com Surrogate is consuming memory Delete can not complete the task.
What I have been doing is finding offending file selecting Delete, then go to task manager stopping Com Surrogate, then the file will delete.
Fix
"MS are aware of problems with certain chipset/driver combinations and the KB2670838 update
They are also aware of problems with the IE10 install
They are working on both issues, and will update as and when they are satisfied that they have solved the problems.
The recommendation in the meantime is that if the update doesn't install first time, make sure it's uninstalled, and then hide it - Windows Update will unhide it when it is updated."
So Uninstall IE10 and KB2670838 update, hide them from auto updating when thy pop back up to be updated the problem should be fixed.
Proof that MS knows that IE10 has problems on some hardware platforms is here.
http://technet.microsoft.com/en-us/ie/jj898509.aspx
Hope this helps Every One.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
hi,
In my case it was a video file that I was deleting over a remote desktop connection. I think the video file got corrupted when I stopped the delete process halfway. Finally I started from USB with partedmagic (any OS from USB would do) and deleted the corrupted file / directory. Problem SOLVED (for me).
HopeThisHelps!
I found a strange solution, for me, on my Win 8 system. Every time I closed the empty message - either via Cancel, OK or Close box I could hear my removable backup box (WD 3TB) wind itself up. I
disabled it and POOF no more problems with COM Surrogate. Why did this work? I donno............. All that's on the box is my backups.
Do you own a camera or process images or videos? How many TB of drive space do you use to backup files? Do you ever wonder what those files look like? Have you turned your thumbnails off? Do you find this convenient? Do you have a dry sense of humor?
Really, it all has to work to progress. I trashed expensive working installations of carefully tuned bleeding edge software to try and fix this stupid ****. ANd I still have to go back and repair that. 3D videos are complex enough that one can not limp along and get anywhere. The thumbnails are back, WMP opens the 3D files and I am well rid of that update - it was a poison pill!
First of all end the Com surrogate process from task manager
Now what is Com surrogate
Com surrogate is associated with tumbnail preview.
solution:--
If you disables thumbnail preview the problem would be solved.
You will find it in the --- advanced system settings/performance tab.
I altso removed the 2670838, **and it works for me!**My **** explorer 10, was altso gone, and insted I now have IE9 and my computer is working OK again. Thanks 1000 times, - and shame on you microsoft !!
This was the problem with my computer too. Thanks to those who dug in to fix the problem that Microsoft has ignored for some time. I am sure that they got reporting from my computer and many others that flagged this issue and then failed to correct their updates.
