Windows store does not open - missing PurgeCaches

Anonymous
2012-12-02T04:12:22+00:00

Windows store does not open; always goes back to start screen. When I opened, wsreset.exe, then I got this error message...

Windows cannot find 'ms-windows-store:PurgeCaches'. Make sure you typed the name correctly, and then try again.

What should I do? Note that the store actually works in other user account.

Windows for home | Previous Windows versions | Microsoft Store

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Anonymous
2013-10-18T17:08:25+00:00

This command line solution (power shell to be exact) I found in other thread fix it for me

http://answers.microsoft.com/en-us/windows/forum/windows8\_1-windows\_store/just-updated-to-windows-81-and-the-windows-store/c4cf204d-bd99-426c-b800-9c9125ae739c

Answer

Luis Cantero replied on

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Please run the following in a Command Window to re-register the Store app:

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

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Anonymous
2014-10-08T02:46:07+00:00

Don't do anything else other than cutting and running this code make sure you do nothing else other than Running this.

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

I wish i have known this before i re-freshed my wndows 8. What happened to me was that i deleted the packages folder C:\Users\**********\AppData\Local\Packages\.* i thought it was temp files or cache. Microsoft should change the location of this package folder or add recognizable name such as Store Apps Packages.

Thanks for your help.

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Anonymous
2015-04-10T00:54:56+00:00

Running    powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml   at the command line (Search->Run->cmd.exe) is the answer! I've been having this problem for months and this finally fixed it. THANK YOU TO WHOMEVER FIGURED THIS OUT!!!!!!!!!!

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  1. Anonymous
    2013-10-18T17:11:22+00:00

    THANK YOU!

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  2. Anonymous
    2013-10-18T16:34:47+00:00

    Exact same issue.  The store worked perfectly, allowing me to upgrade to Win 8.1.  It's not working after the upgrade, however.  The live tile informs me about new apps in the store, but when I click the tile, the splash screen comes up for a second before dumping me back into the desktop.

    running wsreset gives me

    ms-windows-store:PurgeCaches

    The remote procedure call failed.

    This is getting serious. I figured it would be a problem isolated to the "old" Windows Store on Windows 8.0 and that the new Windows 8.1 update would tidy this issue up.

    Just so people know, the problem cannot be solved with a WSRESET because the failure error reveals itself when running WSRESET.

    I suspect there is a DLL out there that needs to be registered/updated, temp files to be cleared, caches to be cleared,  or perhaps some DCOM permissions to be boosted. Beyond suspicions of the usual suspects, I don't have any idea yet as to where you can go from here.

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