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Windows store does not open; always goes back to start screen. When I opened, wsreset.exe, then I got this error message...
Windows cannot find 'ms-windows-store:PurgeCaches'. Make sure you typed the name correctly, and then try again.
What should I do? Note that the store actually works in other user account.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
This command line solution (power shell to be exact) I found in other thread fix it for me
Answer
Luis Cantero replied on
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Please run the following in a Command Window to re-register the Store app:
powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml
Don't do anything else other than cutting and running this code make sure you do nothing else other than Running this.
powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml
I wish i have known this before i re-freshed my wndows 8. What happened to me was that i deleted the packages folder C:\Users\**********\AppData\Local\Packages\.* i thought it was temp files or cache. Microsoft should change the location of this package folder or add recognizable name such as Store Apps Packages.
Thanks for your help.
Running powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml at the command line (Search->Run->cmd.exe) is the answer! I've been having this problem for months and this finally fixed it. THANK YOU TO WHOMEVER FIGURED THIS OUT!!!!!!!!!!
I have Windows 8 (preinstalled on HP laptop) that was upgraded to 8.1 so that method will not work for me. Do I have to buy Windows 8.1 to fix the problem (that didn't happen till an official Windows Update back in the spring) or just reinstall 8 and be back at square one?
Hi,
I would suggest you to follow the steps given below, you need to have Windows 8 installation disk. If you have Windows 8 installation disk then proceed to Method 1 or method 2 else I suggest you to create an installation disk with the help of links given below.
Create installation media for Windows 8.1
http://windows.microsoft.com/en-US/windows-8/create-reset-refresh-media
You can follow the steps given below to perform Automatic repair.
The Automatic repair can detect and fix the issues that prevent the computer from starting normally. You will need the Windows 8 installation disc to perform an Automatic repair. If you don’t have a Windows 8 disc, I would suggest you to download the Windows 8 installation files from another computer through this link and choose to create an installation media when the upgrade assistant prompts.
After you have a Windows 8 installation disc, follow these steps:
Hope it helps.
