Touch screen not working for Asus laptop

Anonymous
2013-02-12T19:00:49+00:00

i have the Asus - 11.6" Touch-Screen Laptop - 4GB Memory - 500GB Hard Drive - Steel Gray and for some reason my touch screen is not working anymore. It worked perfectly  the other day but today it is not. Does anybody know why and what i can do to fix this problem?

p.s. i already tried restarting my laptop and shutting it down.

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2013-03-24T16:07:29+00:00

I had this issue with my VivoBook S400CA touch screen and fixed it today doing the following:

  1. Go to the Control Panel.
  2. Go to Troubleshooting (you may have to search for it)
  3. Click Hardware and Sound
  4. In the Device section, click Hardware and Devices
  5. Have the wizard scan your computer for hardware issues.
  6. Let the computer fix whatever issues you had.

In my case there were 2 USB input devices that were disabled that the wizard enabled for me.  The touchscreen immediately started working.  Hope this helps someone.

UPDATE:

The problem used to come back periodically.  But since updating all of my drivers a while back, the problem has not resurfaced.

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  1. Anonymous
    2016-01-15T20:31:08+00:00

    I followed your instructions above and it works now my asus rog touch screen working again. Thank You

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  2. Anonymous
    2015-12-29T07:52:44+00:00

    this fixed my problem. Also had 2 usb isses fixed. Thanks much!!

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  3. Anonymous
    2015-12-24T14:46:49+00:00

    This didn't help at all.

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  4. Anonymous
    2015-12-01T04:22:07+00:00

    I have found a viable solution to this problem...

    Do EXACTLY as I say:

    1. Go to "Device Manager" in the Control Panel.
    2. Select "Human Interface Dev11345ices".
    3. Disable the drivers with the yellow triangle with the exclamation point below them. (If there is none, do as ace11485 says)
    4. Re-enable the disabled drivers.
    5. Try touching the screen.

    There you go!

    If it still doesn't work, then I don't know WHAT will.

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