Touch screen not working for Asus laptop

Anonymous
2013-02-12T19:00:49+00:00

i have the Asus - 11.6" Touch-Screen Laptop - 4GB Memory - 500GB Hard Drive - Steel Gray and for some reason my touch screen is not working anymore. It worked perfectly  the other day but today it is not. Does anybody know why and what i can do to fix this problem?

p.s. i already tried restarting my laptop and shutting it down.

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2013-03-24T16:07:29+00:00

I had this issue with my VivoBook S400CA touch screen and fixed it today doing the following:

  1. Go to the Control Panel.
  2. Go to Troubleshooting (you may have to search for it)
  3. Click Hardware and Sound
  4. In the Device section, click Hardware and Devices
  5. Have the wizard scan your computer for hardware issues.
  6. Let the computer fix whatever issues you had.

In my case there were 2 USB input devices that were disabled that the wizard enabled for me.  The touchscreen immediately started working.  Hope this helps someone.

UPDATE:

The problem used to come back periodically.  But since updating all of my drivers a while back, the problem has not resurfaced.

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  1. Anonymous
    2013-09-10T05:03:56+00:00

    My vivo did it too... just moved the lid just a little more open and it started working.  Maybe the lid and hinge have a short.. hope not

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  2. Anonymous
    2013-08-19T15:02:38+00:00

    Steven

    Thanks I have a Asus Q550 lf and this fixed my screen in about 2 minutes.

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  3. Anonymous
    2013-08-14T12:40:14+00:00

    Hi,

    The problem was finally solved after the complete top unit was replaced.

    I received mine back from repair today and it works, after a month of fiddling with the settings, it would worked for awhile, then stop working again, until fiddling with the settings no longer worked.  It's definitely a hardware problem.  I'm hoping the prior touchscreen was just part of a bad production line and this doesn't happen again.

    I've got to say, I'm happy with the Windows 8 experience back.  Sheer pleasure. But I'm utterly disappointed with Asus.  It's absolutely absurd that we have to go back and forth on this forum for months and that Asus does not have any forum, or any webpage about this issue.

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  4. Anonymous
    2013-08-12T02:39:57+00:00

    Go to the search charm and type device manager, then click human interface devices, then press HiD- Touchscreen and press disable driver then enable driver.

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