ISO image mounting problems under Windows 8 Pro

Anonymous
2012-12-02T16:23:00+00:00

Whenever I try to mount ISO with the inbuilt mounting of Windows 8 Pro it returns 'Couldn't mount  file' 'Sorry there was a problem mounting the file' or 'The disc image file is corrupted'.

In some instances the file gets mounted nevertheless, but to discover it, I have to look at Computer where all drives are shown.

In either instances, whenever I drop an ISO, which contains audio from SACD or other media, in J River Media Center's 'Playing Now' field, it shows every single track of the disc image file and plays them nicely. So it does, even when burnt onto a DVD+R So, obviously, the ISOs are healthy and the problem should with Windows...

I would be glad to hear from you on the matter.

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2015-03-15T22:51:18+00:00

The file needs to be renamed to .exe on the Microsoft site.  It's an executable, not an ISO

(Visio 2013 64 bit English)

ok guys, I FOUND THE SOLUTION by accident.

Here is how to fix the problem (at least it worked right away when i did it, so try it!)

RIGHT-CLICK the image file in question (.IMG, .ISO, etc...) and choose a default program to open with. WIndows ABSOLUTELY NEEDS TO BE the DEFAULT program to open image files. There is a unreported bug about Windows 8 explorer not being the default , therein not opening a valid, uncorrupted image file.  YOU MUST set Windows Explorer as the default in order to mount image files as a virtual DVD drive in WIndows 8. 

Thats all, and I hope that this actually works for you. thanks! and if it works, please mark this as helpful to show your appreciation, since there is no kudos or thanks button. :D

Here what I did, eject SD card (you don't have to take it out of the computer).  Try to mount again.  I did this and it worked perfectly.

Was this answer helpful?

3 people found this answer helpful.
0 comments No comments

64 additional answers

Sort by: Most helpful
  1. Anonymous
    2013-12-14T05:01:55+00:00

    The process you are describing is called extracting, not mounting. Just about everyone who knows how to properly use an .iso file knows how to extract it. Mounting, however, provides more options than extracting does. Also, your suggestion says we should use a different program, and this entire thread is for finding out the problem with our native explorer.exe program.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2013-12-14T04:33:28+00:00

    It would appear that the 'Mount' option in Windows Explorer applies without complication to disk images distributed by Microsoft Corporation, and isn't made to mount disk images that weren't. Therefore, there is nothing wrong with either the computer, or the disk images themselves, it is simply a compatibility issue between the specific disk images.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2013-11-09T03:30:19+00:00

    The file needs to be renamed to .exe on the Microsoft site.  It's an executable, not an ISO

    (Visio 2013 64 bit English)

    ok guys, I FOUND THE SOLUTION by accident.

    Here is how to fix the problem (at least it worked right away when i did it, so try it!)

    RIGHT-CLICK the image file in question (.IMG, .ISO, etc...) and choose a default program to open with. WIndows ABSOLUTELY NEEDS TO BE the DEFAULT program to open image files. There is a unreported bug about Windows 8 explorer not being the default , therein not opening a valid, uncorrupted image file.  YOU MUST set Windows Explorer as the default in order to mount image files as a virtual DVD drive in WIndows 8. 

    Thats all, and I hope that this actually works for you. thanks! and if it works, please mark this as helpful to show your appreciation, since there is no kudos or thanks button. :D

    This works just as explained above for Windows 8.  I had a thumb drive already mounted, so it mounted as F: -- thanks!

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2013-10-29T19:04:55+00:00

    Hi,

    I wrote an article about this and how to solve it:

    http://www.danielclasson.com/issue-with-mounting-new-iso-files-from-technet-in-windows-8-and-windows-8-1-preview/

    I tried that while ago....Guess I was thinking like you...but copying or moving didn't work for me....Only thing that did was changing the drive letter of my SDHC Card....Hooray for this page!!!

    Thanks.

    Was this answer helpful?

    0 comments No comments