Weather gadget not working- Cannot connect to service

Anonymous

original title: Weather gadget not working !!

I have Windows 7 Ultimate 64 - bit and my weather gadget is not working, it is displaying a message "Cannot connect to service .

I have also tried by turning off firewall and antivirus but it still don't works for me .

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous

Update:

Microsoft has DISABLED the weather and currency gadgets via a recent Security Update, due to concerns over the vulnerability associated with these gadgets running on your computer. You can read more about it here: http://support.microsoft.com/kb/2719662 . Adjusting your computer's settings and all these other "suggestions" people are making, will NOT work. The function has been REMOVED from the operating system. It has also been removed from the Windows 8 operating system. There are "theorists" that either agree that there is a security issue within the gadgets or Microsoft just does not want to support gadgets (usually third party software) and thus, has disabled them in Windows 7 and eliminated them in Windows 8.

Thanks to DaveNYC for the Info. Spread the word because many people are facing this problem just like you.

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Anonymous

To all having this problem, the following worked for me:

After eading all kind of solutions, I changed the config.xml file according instructions and then I got connected but only to my own location (in my case Amsterdam). Tried everything else, no results, till I only give the exact zip code for the place I like to see the weather in the search menu and guess it worked, then I did the same on my computer in Greece (via teamviewer) and there it worked as well.

I hope it will help you as good as it did for me.

Ron

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632 additional answers

Anonymous

2015-02-11T07:02:00+00:00

pal, in my case, which I think is not just mine, the path does not even exist, so I can't do any changes to those lines you mentioned above, no win live products installed, don't think I'm gonna need them..

If you don't even use this Gadget - then why do you bother to write here at all ...

don't get me wrong, I was talking about the gadget ok?

C:\Users\your name\AppData\Local\Microsoft*Windows Live*\Services\Cache

this path shan't exist if you have no Windows Live products installed!!that's why I said I couldn't rewrite those lines in what you said config.xml

instead I did modify the .js file in the gadget a bit to get it work so you don't have to find a known good win7 to copy cache files from or do any changes to the cache file
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Anonymous

2015-02-11T05:24:33+00:00

To Sting251,

Your info worked although I can't get the currency gadget to work anymore. I don't really care about that one since I was only interested in the weather one.

A point to note. Instead of 168522d5-1082-4df2-b2f6-9185c31f9472 folder, I had a different set of numbers. I figured, however, that had to be the folder and did what you said. I don't know why the number was different on the computer that had the faulty gadget since my other computer had the folder numbers exactly as you indicated.
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Anonymous

2015-02-10T23:25:47+00:00

I posted in the thread where the solution was first posted.

http://answers.microsoft.com/en-us/windows/forum/windows_7-desktop/windows-7-weather-gadget-cannot-connect-to-service/1539d3e7-3578-4b62-ac8a-aa6c526d4078

You can change the values in the Config file but I found you can change them back to their original values and the gadget will still work. So its not those values per se that make it work.
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