My mouse pointer is not showing. How can I find the mouse pointer?

Anonymous
2013-03-01T12:44:14+00:00

Original title: Mouse

My mouse pointer is not showing. It is a touch screen laptop so I can use the touchscreen.... but it is really tedious to do everything without a mouse. When i press ctrl I can see the location of the mouse but not the actual mouse arrow icon. It is a fairly new laptop running on Windows 8.

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2013-03-02T02:30:10+00:00

Hi Narina,

Welcome to Microsoft Community forums.

As per the description, you are unable to find the mouse pointer on the computer. Let’s analyze and identify the cause of the issue.

1.       What is the make and model of the computer?

2.       Was it working before?

3.       Are you using wireless mouse or external USB mouse?

4.       Are you aware of making any changes to the computer prior to the issue?

Method 1:

Let’s run the hardware troubleshooter and check.

a. Press “Windows key + W”.

b. Type “Troubleshooting” without quotes in the Search box and hit enter.

c. Select “Hardware and Sound” from the Troubleshooter Window.

d. Select “Hardware and Devices” under Devices option.

e. Follow the On Screen instructions.

Method 2:

If you are using touchpad mouse pointer, you may have to download the drivers from the manufacturer website.

Uninstall the Touchpad Driver and reinstall from the manufacturer’s website.

I would like to request to uninstall the Touchpad Driver and reinstall it back once again. Please follow the steps given below to uninstall the Touchpad Driver.

a. Press Windows key + X key when you are at desktop.

b. Select Device Manager.

c. Find and double-click Touchpad Driver from the left panel to uninstall

d. Right-click the device, and click Uninstall.

e. Windows will prompt you to confirm the device’s removal. Click OK to remove the driver.

f. After the uninstallation is complete, reboot your computer as soon as possible.

After you have successfully uninstalled the driver go to manufacturer’s website. Download the latest touchpad driver and install it.

Hope this information helps. Do get back to us if you have more queries regarding Windows.

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  1. Anonymous
    2015-10-03T00:13:30+00:00

    all u have to do is press the  CTRL button and the f5 button at the same time

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  2. Anonymous
    2014-08-13T07:16:16+00:00

    This is probably related to the way one of the installed drivers deal with processor power states. My best guess is actually your video driver. Believe it or not, changing your power plan should solve the issue. I was facing the exact same one and it did solve. I can even reproduce it. I will go back to the Power saver plan, eventually I will face the issue again. Then I will go back to High Performance or Balanced, logoff/logon and there you have it. Mouse pointer is back. It does not work if I just logoff/logon. It is the power plan for sure.

    Enough said, your power plan configuration probably looks like this:

    In order to change it, all your have to do is:

    1. Go to the Start menu (bummer, you don’t have your mouse pointer, just hit Windows button on your keyboard), type power options
    2. Select Power Options
    3. You will see your power plans, just like the screenshot above
    4. Changed it from Power saver to something else. In order to so, without the mouse pointer we all love and missed, you will have to be patient and hit TAB until you get where you want. Then select the power plan using your arrow buttons.

    This is it. Let me know how it goes. Thanks.

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  3. Anonymous
    2014-05-23T01:04:36+00:00

    My problem is that the mouse pointer is invisible.  I've enabled the 'cntrl' pinpoint function but this is seriously frustrating.

    On webpages, usually I can see if it is hovering over text (it changes to a the bar and is visible) but usually it is just invisible.  I've done all of the updates, am running the latest 8.1.

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  4. Anonymous
    2019-02-19T18:12:50+00:00

    MY MOUSE ON MY LAPTOP is not working.

    Can you help me fix this?

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