Windows 8 BSOD System Service Exception

Anonymous
2012-12-22T08:21:42+00:00

My computer is just a few weeks old and has been working fine until today. I have gotten the blue screen of death many times today and each time it's said it has something to do with System_Service_Exception. If anyone could help me out, it would be greatly appreciated.

Here are the files I've noticed are needed after looking through the forums a bit:

Minidump files: http://sdrv.ms/WD992o

System File Information: http://sdrv.ms/RakUdp

Windows for home | Previous Windows versions | Performance and system failures

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  1. Anonymous
    2013-02-21T01:53:13+00:00

    Do you really think that it's a coincidence that this many people got this specific BSOD on their different machines, some barely a week old, with different hardware/software, different brands, different drivers... with the exact symptoms, all in the same time frame?

    Is it coincidence that after uninstalling the update, people have no BSOD?  

    Faulty drivers, faulty hardware and viruses are the first things come to mind when people have BSOD, but they are definitely not the case here.

    The update is the problem.

    And, if you can do something to fix the problem yourself, do it instead of contacting the manufacturer. Honestly, what can they do for you? They're clueless. At best, they will just exchange your perfectly fine machine with another perfectly fine machine, only to have it BSOD again after installing the update. And you will have to go through all the trouble of contacting them, explaining the situation to them, sending your machine over, receiving the new one, reinstalling everything...

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  2. Anonymous
    2013-02-21T01:44:26+00:00

    I went to hidden devices and could not find anything labeled "non plug and play drivers" or anything like that. I don't have AVG. I ran the "diagnose my computer's memory problem" it came back with no problems. I haven't run SFC.

    I get that it might be something else besides the 2778344 update, except, it seems many of the people with the blue screen error have new computers with windows 8 and the problem started after installing updates. I don't think I should have to download a bunch of programs to scan for spyware and malware and systems cleaners and run diagnostics on a computer I just purchased.

    *I'm just saying, Microsoft needs to investigate.

    Well, I am not from Microsoft, but this is all I know for fixing this type of problems. You should be able to find non plug and play drivers in device manager after viewing hidden devices from view menu unless it is different in windows 8 because I have Windows 7. You have to look for drivers with danger sign! then uninstall or update them to fix them.

    Definitely consider running System File Checker. After you ran it then you will need to restart for it to take effect.

    If your PC is brand new and you have not surfed web a lot or installed anything, then you are less likely infected. If it is still under warranty, why not just contact the manufacturer and ask them for help! Tell them you have not done anything with your pc and it is crashing after updating it!

    One question do you know the name of the driver causing the crash? it normally tells you on blue screen, something named drivername.sys  , do you know what is the driver name? This could help to find a better solution!

    Uninstalling update might help to fix your problem, but later on some updates won't install or can cause crash again if this update is not installed!!

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  3. Anonymous
    2013-02-20T23:36:30+00:00

    Okay, I'll try later.

    I might consider avoiding the listed updates anyhow though just to be safe.

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  4. Anonymous
    2013-02-20T23:34:35+00:00

    So if I uninstall ALL the updates, can I reinstall them without installing these listed updates and my system will be fine?

    You don't have to uninstall all the updates.  Just uninstall 2778344 and see how it goes?  You can then hide this one on the Windows update.

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  5. Anonymous
    2013-02-20T23:17:26+00:00

    I went to hidden devices and could not find anything labeled "non plug and play drivers" or anything like that. I don't have AVG. I ran the "diagnose my computer's memory problem" it came back with no problems. I haven't run SFC.

    I get that it might be something else besides the 2778344 update, except, it seems many of the people with the blue screen error have new computers with windows 8 and the problem started after installing updates. I don't think I should have to download a bunch of programs to scan for spyware and malware and systems cleaners and run diagnostics on a computer I just purchased.

    *I'm just saying, Microsoft needs to investigate.

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