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Please see the attached GIF/video to see what I'm talking about.. In the last few days with no changes
made to my PC I've seen the 'Sorry, this app is no longer available' Error, and it is some kind of Bug
because I can get the app to appear using the method seen in the video
So, whats up with the Store? Is something broken on either Microsoft's end or my own? Is anyone else
having this issue. Mostly this happens when I click links to apps on External sites like WinBeta or
Neowin etc tho I have seen it happen Searching for apps in the Store app itself. To reproduce find
an external link to an app .. click it, if the Store finds the app without issue close the Store app without
returning to the Store(Home) section. Find another app link and click it
I've just been waiting for a Fix to come along Server side.. as I'm fairly sure I did not change anything,
Store had been working fine for the most part since Win8 Launch
I Recorded an updated video, a better example of the Issue I'm having
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
For anyone still paying attention to this KB problem, after installing ALL other updates for this Patch Tuesday 10 Sept 13(all installed without issue), I went back and restored KB2862768 which I believe initially was Optional, it is now marked as Important
So I've now got KB2862768 installed and this Windows Store issue seems to be gone, I assume
Msft has now fixed this issue, I have every update available installed both optional and important etc
I did a Windows 8 Refresh on Aug 15... 2 days after Patch Tuesday(Aug 13)
What problems was I having? "Please see the attached GIF/video to see what I'm talking about" (mentioned in my Initial post)
I knew I had changed nothing Prior the Aug 13 Patch Tuesday updates, therefore I figured it had to be one of them and it was/is conflicting/causing issue. I had applied every Windows Update since Win8 Launch in October 2012 without any failed or prior issues so... I did a refresh just to be sure since its a painless process for the most part... and again every Windows Update applied without issue with the exception of KB2862768 which is causing my Windows Store issue
I'm unsure why we are talking about Win7...I'm using Windows8 ... I did not upgrade from/atop of Windows7, it was a clean install...
Just making sure. Your original description ("My upgrade to Windows8 64bit was a Clean install/upgrade") wasn't clear to me.
I [experienced] this KB update bug after [doing] a...Refresh
When (exact date, preferably) did you do the Refresh?
What problems were you having that you thought a Refresh might resolve?
I just ran into the same issue, and uninstalling this update allowed me to view apps again. Thanks!
I can verify this isn't caused by migration. I clean installed Windows 8 Pro 64-bit onto a newly formatted SSD (custom PC).
Hey glad to help.. This bug is annoying
OK I've found the KB update that slightly messed up my Store app.. Its obviously one from this last Patch Tuesday. KB2862768 August 2013 .. So I uninstalled that particular update now clicking links that open the Store app work once again and I've yet to see the 'Sorry, this app is no longer available' message
I just ran into the same issue, and uninstalling this update allowed me to view apps again. Thanks!
I can verify this isn't caused by migration. I clean installed Windows 8 Pro 64-bit onto a newly formatted SSD (custom PC).
