dism.exe /online /cleanup-image /restore health failed error code 0x80246007

Anonymous
2012-12-04T03:03:03+00:00

I can't update my Windows 8 Apps in start screen. Tried all steps and get stuck on this DISM Command. The /scanhealth completed successfully though but this /restorehealth didn't. It says DISM Failed. No Operation Was Performed. For More Information, Please Review the Log File.

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Anonymous
2012-12-04T21:04:07+00:00

Hi,

Thank you for choosing Windows 8 and thanks for providing us an opportunity to assist you.

As per the description provided I understand that you are unable to perform app update, it would be grateful if you can reply to this question in order to assist you further.

·         Have you made any changes to the computer to this issue?

This problem may occur if the Windows Update database is corrupted. I would suggest you to try the following methods and check if it helps.

Method 1:

I would suggest you to run the Windows update troubleshooter and check if it helps.

a) Press the ‘Windows + W’ key on the keyboard.

b) Type troubleshooter in the search box and then press enter.

c) Select Troubleshooting. Click on view all and select Windows Update and follow the on-screen instructions.

Method 2:

You may disable the Proxy setting and check if it helps:

a. Follow these steps and check if it helps.

a. **** Press Windows Key +R, typeinetcpl.cpl and press enter.

b. **** Click the Connections tab, and then click LAN settings.

c. Uncheck the Use a proxy server for your LAN check box.

d. Click Ok.

Method 3:

  1. Type Notepad on start screen, and press enter.
  2. Copy the following text, and then paste the text into Notepad.

net stop wuauserv

cd %systemroot%\SoftwareDistribution

ren Download Download.old

net start wuauserv

net stop bits

net start bits

net stop cryptsvc

cd %systemroot%\system32

ren catroot2 catroot2old

net start cryptsvc

  1. Click File, click Save As, and then type Repair.bat.
  2. In the Save as type box, click All Files.
  3. In the Save in box, click Desktop, and then click Save.
  4. On the File menu, click Exit.
  5. Double-click the Repair.bat file that you saved in step 5.

Try to install the updates again. If you can install the updates, delete the Repair.bat file. To do this, right-click Repair.bat, click Delete, and then click Yes.

Please follow all the steps and if the issue persists, revert back and we will be glad to help you.

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  1. Anonymous
    2014-10-16T23:36:50+00:00

    Method 1 worked for me.  Thanks!

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  2. Anonymous
    2014-07-27T05:24:42+00:00

    scanhealth      ( makes log file on what needs to be repaired )

    checkhealth       ( just a quick display of what scanhealth did )

    REBOOT TO SET THE LOG FILE THEN

    restorehealth     ( fixs the store files if it can )

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  3. Anonymous
    2014-06-13T18:16:29+00:00

    I begin to have the problem again and nothing would repair the DISM no matter what.

    I received an update 6/11/14 and I am not sure it was the update or the way I ran DISM, it worked. I had a problem on 2 computers and it worked on both. This was the method I used:

    Before typing DISM /Online /Cleanup-Image /RestoreHealth command makes sure the wuauserv is running by typing this: net start wuauserv

    After you get the above output, make sure you can access the Internet with your browser and only then you can use the DISM /Online /Cleanup-Image /RestoreHealth command that will succesfully repair the store. 

    After that, all you have to do is run sfc /scannow to repair the system files. 

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  4. Anonymous
    2014-04-20T16:52:15+00:00

    There must have changed the updates for 8.1. I did a role-back to the original 887 MB update and ran SFC and DISM and it showed that all was ok and it repaired Component Store. Next I went to down load windows update and now it was showing a 890.2 MB update instead the original 887 MB, when I tried to install it if froze up. I clicked on stop but it would not shut down. I closed the window and did a restart and it said it was installing the updates, when windows reloaded I went to windows update and it said I had 1 update 196.9 MB so I clicked on it and finished the down load. I then ran SFC and DISM and it said all was good but it repaired Component Store again. “See screen shot”

    I went to down windows update again and did the final updates 2 a total of 3.5 MB and installed them. I ran the SFC and DISM again and it said that it repaired the component store again. “see next screen shot”

    Not sure what is going on but at least now it recognized the component store.

    Mitchell (Micky) Cleveland

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