KB 2670838 - The EVIL UPDATE

I never posted anything about "USB port replicators" or drivers and have no comment about same.

I have been told by at least one (1) Microsoft source that anyone who's installed or attempted to install IE10 via Windows Update qualifies for no-charge support. YMMV, however.

PS: It may be quite some time before anyone at Microsoft - especially what's left of the IE team - gets around to addressing the bugs in IE10 Final-for-Win7. They're all wrapped up in getting IE11 Beta out the door as part of Win8.1 Beta (ETA: 26 June 2013). After that, they'll be focusing on IE11 Final & Win8.1 RTM (ETA: Late August 2013).

For home users running Win7 SP1 or Win8 (only!), no-charge support for security updates (only!) is available by calling 1-800-MICROSOFT (1-800-642-7676) in the US or 877-568-2495 in Canada. [1]

For more information about how to contact your local Microsoft subsidiary [i.e., in other regions] for support issues relating to security updates, visit the following Microsoft International Support website:
[http://support.microsoft.com/common/international.aspx?rdpath=4](http://support.microsoft.com/common/international.aspx?rdpath=4)

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[1] Monday through Friday, 5:00 AM - 9:00 PM Pacific Time; Saturday and Sunday, 6:00 AM – 3:00 PM Pacific Time

Thank you for acknowledging my post.

I'd been under the impression that the intent behind community forums was to help individuals find a solution to a problem, & that many people sharing the same problem could benefit from a broad experience base that has been relatively well focused on the shared issue. Hence my confusion about USB port drivers being proffered as a solution in a thread addressing the repeated & persistent failure of IE10 to integrate with the standard Win7 OS platform code.

I appreciate you offering references to protocol: I've used these guidelines in the past & will continue to do so in future, when warranted. FWIW, some time ago I'd forwarded the specifics of my scenario to MS in requested formats with requested detail. I couldn't find any good reason to add another thread to the constellation of those already posted to seek help on this singular & common issue.

Again, thanks for your time .... R

@RobertMautz & anyone else with a similar problem: To avoid confusion & duplication of effort, please begin your own, new thread in the appropriate forum. State your current IE version and full Windows version (i.e., Win7 32-bit SP1; Win7 64-bit SP1) in your first post. Thank you.

See...

    • HOW TO begin your own, new thread about your computer & your problem

       http://answers.microsoft.com/en-us/Page/faq#faqGettingAnswers5

    • Suggestions for asking a question in help forums

       http://support.microsoft.com/kb/555375

Cite:

• IE10 does not install on some hybrid graphics systems [error code 9C57]

http://support.microsoft.com/kb/2823483 (Revision 9.0, 28 May-13 - and yet it still doesn't list all of the known Graphics hardware versions affected by this bug!)

FYI:

 

On 11 June 2013, Microsoft released at least three (3) Optional, non-security updates for Win7 SP1 (i.e., KB2808679, KB2834140 & KB2836502), two are related to KB2670838 & one addresses an "internal URL port scanning" issue.

Mr. Pa Bear;

I'm following this thread & would like to ask a question of you: Below I've copied 2 posts pulled from this same thread, attributing "some" problem to outdated DisplayLink drivers for a USB port replicator. I don't possess deep hardware or software knowledge, but this "solution" doesn't strike me as being relevant to the IE10 & KB2808679 update & installation failures.

Do outdated DisplayLink drivers make any sense as a fix?

I'm a bit more cautious because MS Issue/Service Advisories state that this problem is common to quite a few OEM notebooks, all of which support AMD graphics. While MS has published an extensive list mfg. names & notebook model numbers, Samsung is not among them. 

So naturally, I'm on a Samsung running a Nvidia chip & utilize HDMI to connect an external monitor.  I'm obviously experiencing this issue, but don't want to make any hasty (possibly harmful) mis-steps enroute to a resolution.

What immediately follows is my previous post, followed by the 2 DisplayLink thread comments.

Thanks for your time, assistance & insight! .... Rob

---- (My response to your comment re: June updates) ----

Earlier today (12 June 2013 ) in my circumstance,  KB2834140 successfully installed alongside 3 security updates, though KB2808679 failed, with another shot at it to be taken a bit later.  KB2836502 couldn't be bothered to show up today (& of course, no phone call, Again!) so I'll be researching shortly. - UPDATE: MS Update KB2836502 wasn't applicable to my system: Samsung QX410 notebook running Win7 Home Premium SP 1.0

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1.)

brianhey replied on June 10, 2013

The problem maybe your USB port replicator (they are the worst). It has to do with the Displaylink software.  Update it to the lastest version http://www.displaylink.com/support/downloads.php.

As of this post it is at V7.2 M1.

I have found two docs one from Kensington and One usb HDMI convert with this same issue and both were fixed after updating the displaylink driver.

I know this post is older but I hope this helps someone.

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2.)

MS7 user replied on June 12, 2013

This might have been the problem, this port replicator has always been a bit balky.  But I am not going to go out of my and load up MS Explorer 10 just to test it;  I use Firefox and Chrome.  Hopefully this might have fixed the every-other day freezing of the port replicator, but maybe not.  That could be caused by my Logitech sound system.   Great sound, and sub-woofer; worth at least some trouble.

Thanks,

Earlier today (12 June '13 ) in my circumstance,  KB2834140 successfully installed alongside 3 security updates, though KB2808679 failed, with another shot at it to be taken a bit later.  KB2836502 couldn't be bothered to show up today (& of course, no phone call, Again!) so I'll be researching shortly.

Should June's updates fail to resolve IE 10 compatibility, I propose that as a collective, followers of this thread either A.) chuck it all & move directly on to IE 11 in July, or B.) coordinate a time & date to conduct rites of exorcism.

Disclaimer: I am not now, nor have I ever been Catholic & am therefore somewhat dubious about prospects for realizing any personal benefit from PcExorcism (or, maybe PCIeXorcism???). Matters are further complicated as my kit is Samsung & may express a preference for Buddhism, or Confucianism, maybe even Muism.

I vote for - WORK DARN YA!