Can I undo a refresh on windows 8, I have no restore points but would like to go back 24hours?

Anonymous
2013-01-21T18:18:26+00:00

I've recently got a new computer with Windows 8, I was having trouble with it and decided to refresh to clean up all the bits and pieces I'd added to start again.  The windows office package  was installed recently by partner before he went away as he bought two licences and it has now gone.

Can I undo the refresh in any way?  I have tried and tried but it seems there were no restore points.  Very grateful for any advice as have just managed to get some work for first time this year and need word, excel etc.

Windows for home | Previous Windows versions | Performance and system failures

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Anonymous
2015-04-01T21:19:11+00:00

@Shawn yes make the users wrong for not understanding Windows 8's arcane messages.  Microsoft can do no wrong (sarcasm.)

Raul Freitas

tech wizard 

(not a Microsoft apologist)

For the record Windows 8 is worse than both Vista and ME.

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Anonymous
2013-01-21T18:23:43+00:00

No restore points = no going back. I don't think that you can go back anyway, certainly there is no easy way.

Your other stuff will have to be re-installed..

If you are going to need Refresh in the future, make a CUSTOM Refresh image that better reflects what is installed and running. The new image is not perfect but better than the default Refresh..

http://www.howtogeek.com/108944/how-to-create-a-custom-refresh-image-in-windows-8/

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  1. Anonymous
    2013-02-27T03:52:07+00:00

    I do not think that is correct.  Windows.old is where your stuff is stored during an upgrade to Windows 8.  In any case you would not be able to restore any programs from there, only your data.

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  2. Anonymous
    2013-02-27T03:39:31+00:00

    Where can I find this folder to recover my deleted programs.  Do you mind posting the steps, would be much appreciated.  Thank you

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  3. Anonymous
    2013-02-23T20:45:33+00:00

    I agree, this is very misleading. When it said refresh and that I wouldn't loose my files, I thought it meant just that. Instead it did a restore and I lost all of my files. Not very promising for a new Windows system

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