MS UPDATE FAIL causes api-ms-win-downlevel-user32-l1-1-0.dll MISSING

Anonymous
2013-03-15T10:28:02+00:00

Since windows update ran a couple of days ago (this update inc ie10), I cannot run anything no application will run.

reports the following missing files.

  • api-ms-win-downlevel-user32-l1-1-0.dll
  • api-ms-win-downlevel-ole32-l1-1-0.dll
  • wininet.dll

I have tried restore but this wont work as it says AV is running but i cant shut that down due to missing file errors when i try to run it.

  • sfc /scannow reports no errors
  • win7 disc repair reports that a camera or device is plugged in and wont repair when nothig is plugged in.
  • cant run ms fix it as reports out the missing file error.

All was fine until this ms update ran

Please help I have worked for a client thats needs finishing ASAP.

Steve

Windows for home | Previous Windows versions | Apps

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  1. Anonymous
    2013-09-13T08:05:00+00:00

    g'day folks just want to share our experience fixing the mess that this shytepiece update leaves your windows system in

    1: search "%SYSTEMROOT%\winsxs" (exactly) for the missing dll's

    2: copy them back to "%SYSTEMROOT%\system" and "%SYSTEMROOT%\system32"

    (64bit might also need to put it in "%SYSTEMROOT%\sysWOW64" - i don't know because i can't test this as i'm on a busted 32-bit windows 7 home for starters - it seems to happen to people who have auto update running, along with iexplorer 10 (it didn't happen to my personal machine, because i use a cracked version of windows 7 ultimate, so i don't auto-update and i don't use ie)

    <Removed>

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  2. Anonymous
    2013-08-16T07:47:26+00:00

    Same happened to me while I was out of town....

    I used system restore.  Afterwards, I immediately changed the settings for Windows Update to "Check for updates but let me choose whether to download and install them".

    So far, it has worked for me.

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  3. Anonymous
    2013-08-15T21:06:26+00:00

    Backup restore only worked with meI had the same problem on a subnotebook Win 7 Home Premium 64 bit.

    Due to having an additional problem with a Desktop Win 7 64 bit PC I didn't fix it for a long time.

    My "solution" was:

    1)

    I just connected the harddisk of the subnotebook to a working PC at work and made a file backup, that I can recover some files, if necessary.

    2)

    I only found a working partition backup from 2012-04, that I restored to the harddisk.

    3)

    After restarting of this old backup, it worked, but approx. 1.2 GB of updates had to be downloaded and installed, with a bunch of restarts.

    After each update request I was searching manually through all the updates and I did not see any KB2670838 - (There seems to be no possibility to disable an update simply by its KB number or even search for it in the sometimes huge list).

    IE10 I saw immediately and switched it off.

    @Microsoft: Does the KB2670838 not exist any more in the downloadable updates? Or do I have to check for KB2670838 at each future update request, if it would appear in the list?

    Because the backup was so old, I had to update the security software first (antivirus, firewall,...),

    but luckily my backups of license keys are well done :-), but still for that update reason the subnotebook was unprotected for some minutes.

    Learnings:* often make a backup of the whole partition!* especially after updating the security software version

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  4. Anonymous
    2013-08-02T19:01:14+00:00

    Same problem here after update.

    My initial problem was the wireless mouse was stuttering though the touch pad - which I hate - worked OK.

    After searching the web for the mouse problem, I eventually went for a roll back. The mouse worked but I couldn't use many programs for missing those dll files.

    Avast my antivirus was working, so I couldn't use the internet - and I always use firefox and not IE. I decided to reinstall avast, but cannot due to the missing dlls.

    I have a Lenovo G465 which came with Windows 7 preinstalled. However, I partitioned the Hard drive to accommodate a partition for my work and one for Linux (which I am using to search for a solution).

    I would stick with Linux only some of the programs that I use are Windows compatible only (and don't work too well in Linux wine). Thus I have to have Windows.

    I was so annoyed last night having tried to resolve the problem from 4 p.m. until 1 a.m. that I wasn't able to sleep and had to take extra tablets to lower my blood pressure. I am retired and in remission from cancer of the bone marrow. The medication that I take requires that I do not get excited / angry etc which is likely to raise the blood pressure.

    Any way, will try the sfc/scannow

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  5. Anonymous
    2013-07-25T02:32:59+00:00

    Hello! I have this problem on my laptop as well. Came back from a nice relaxing vacation to this mess. I am not tech savvy at all. I hate to spend $100 to fix a $300 Compaq laptop. Are there any solutions to this without spending that much money on tech support? I have all of my kids pictures, etc on this computer and am fearful that I am going to lose everything. Help PLEASE! :) How do I get this pop up to go away? I have to close out of it a dozen times to even open the internet and can't even download my vacation pictures. Any advice would be sooooo very appreciated!!

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