MS UPDATE FAIL causes api-ms-win-downlevel-user32-l1-1-0.dll MISSING

Anonymous
2013-03-15T10:28:02+00:00

Since windows update ran a couple of days ago (this update inc ie10), I cannot run anything no application will run.

reports the following missing files.

  • api-ms-win-downlevel-user32-l1-1-0.dll
  • api-ms-win-downlevel-ole32-l1-1-0.dll
  • wininet.dll

I have tried restore but this wont work as it says AV is running but i cant shut that down due to missing file errors when i try to run it.

  • sfc /scannow reports no errors
  • win7 disc repair reports that a camera or device is plugged in and wont repair when nothig is plugged in.
  • cant run ms fix it as reports out the missing file error.

All was fine until this ms update ran

Please help I have worked for a client thats needs finishing ASAP.

Steve

Windows for home | Previous Windows versions | Apps

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  1. Anonymous
    2013-05-03T17:24:47+00:00

    To avoid confusion & duplication of effort, please post any/all further follow-up in replies to your original thread => http://answers.microsoft.com/ru-ru/windows/forum/windows_7-windows_install/%D0%B2%D1%81%D0%BF%D0%BB%D1%8B%D0%B2%D0%B0%D0%B5/246eaa25-8faa-4f9a-b39f-2d0a319d6128

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  2. Anonymous
    2013-05-03T17:11:01+00:00

    Since windows update ran a couple of days ago (this update inc ie10), I cannot run anything no application will run.

    reports the following missing files.

    • api-ms-win-downlevel-user32-l1-1-0.dll
    • api-ms-win-downlevel-ole32-l1-1-0.dll
    • wininet.dll

    I have tried restore but this wont work as it says AV is running but i cant shut that down due to missing file errors when i try to run it.

    • sfc /scannow reports no errors
    • win7 disc repair reports that a camera or device is plugged in and wont repair when nothig is plugged in.
    • cant run ms fix it as reports out the missing file error.

    All was fine until this ms update ran

    Please help I have worked for a client thats needs finishing ASAP.

    Steve

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  3. Anonymous
    2013-05-03T10:32:21+00:00

    I have set up numerous cases with this same issue and the resolution comes down to a repair install.  There's no easy fix.  I've set up cases with "real" engineers.

     

    If you are looking for a quick fix, I'm not seeing one coming.

    I was able to resolve this issue, but the solution required another computer.   My clients laptop reported that it had completed the automatic IE10 upgrade but had not.    I tried downloading the offline installation files for IE10 (to a jump drive using a healthy pc), but the failed pc said that a newer version of IE10 was already installed.  I tried uninstalling, and it said that not all of the updates were removed successfully.  There were no restore points available to roll back to.  It was an endless loop!!!   My solution was this:

    I found another computer running the same service pack and edition of windows ( In my case Windows 7 Pro SP1 32 Bit ).   I made sure that System restore was enabled on the good laptop.  Created a restore point.  Then manually updated that computer to IE10.  After successful update, I copied the missing Dll files to a jump drive, and pasted them into the system32 directory of my failed computer.  This FINALLY allowed me to remove IE 10 from my failed computer, and install the IE9 + IE10 Block.

    Hopefully this helps someone else, I have used these forums enough that it feels good to return the favor

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  4. Anonymous
    2013-05-03T10:26:30+00:00

    I was able to resolve this issue, but the solution required another computer.   My clients laptop reported that it had completed the automatic IE10 upgrade but had not.    I tried downloading the offline installation files for IE10, but the pc said that a newer version was already installed.  I tried uninstalling, and it said that not all of the updates were removed successfully.  There were no restore points available to roll back to.  It was an endless loop!!!   My solution was this:

    I found another computer running the same service pack and edition of windows ( In my case Windows 7 Pro SP1 32 Bit ).   I made sure that System restore was enabled on the good laptop.  Created a restore point.  Then manually updated that computer to IE10.  I copied the missing Dll files to a jump drive, and pasted them into the system32 directory of my failed computer.  This FINALLY allowed me to remove IE 10 from my failed computer, and install the IE9 + IE10 Block.

    Hopefully this helps someone else, I have used these forums enough that it feels good to return the favor

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  5. Anonymous
    2013-04-21T22:53:18+00:00

    I am afraid Susan is right, gang. After living this nightmare for almost 3 weeks this is the only thing that worked.

    Thanks, Susan, for all your help!

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