I have a Dell desktop with Windows 8 and it will wake up from sleep mode if not in use for awhile but if left for longer periods it goes into sleep mode and will not wake up. I have tried to wake it touching mouse touching power button using windows key + C no results unless I do a hard power down Now it has started to download windows updates without installing them The best I saved for last...it will not shut down it only goes into Power Save mode very frustrating...suggestions please?

I have a new HP Envy6 and have been experiencing the same issue. Took my computer back to Geek Squad and they did a complete restore of the PC and the issue still persists. They did a hardware performance check and said it had to be Windows 8. Hopefully they will push an update to correct this issue soon. Have you tried changing the time setting for sleep mode? I did that and it does make a difference. I was getting very ticked off also. Go to Computor-Power Options and you can change the time settings there. I have a Dell Inspiron 7000 15 and had the same sleep problem. I found the answer on another forum - turn OFF Intel Fast Start ! All is then well

I have a new HP Envy6 and have been experiencing the same issue. Took my computer back to Geek Squad and they did a complete restore of the PC and the issue still persists. They did a hardware performance check and said it had to be Windows 8. Hopefully they will push an update to correct this issue soon. Have you tried changing the time setting for sleep mode? I did that and it does make a difference. I was getting very ticked off also. Go to Computor-Power Options and you can change the time settings there.

I have a new HP Envy6 and have been experiencing the same issue. Took my computer back to Geek Squad and they did a complete restore of the PC and the issue still persists. They did a hardware performance check and said it had to be Windows 8. Hopefully they will push an update to correct this issue soon. Windows 8.1 - See: http://answers.microsoft.com/en-us/windows/forum/windows\_8-performance/2014-windows-81-goes-to-sleep-wont-wake-up-unless/c8823957-f6fd-4a46-a857-d9ea176d48e1 The second problem is that with no extra activity showing in Resource Monitor, the applications like IE / Chrome, Word... just freeze up for five to twenty seconds every so often. Seriously, CPU is only 3% and Memory is only 20%, no threads explain this hiccup. Ignore all that useless advice about the power savings. Did all of that with no change. For HP, upload the Firmware updates for the motherboard, the disk controller, and other firmware updates. After I did that, it worked. Then, I installed Windows 8.1 upgrade - and the same problem came back! It is very fustrating. I started un-installing all unnecessary applications from Apple Media upgrades to any add-in no matter how small. My Envy was re-set and didn't have much, just MS Office 2013. GUESS WHAT FIXED IT HP has an ENERGY STAR App installed You know, the certified Energy Star that is on all of our appliances? It is suppose to help manage the energy or certify how green something works. Using Add Remove Programs, remove the Energy Star app. Have only been testing for 2 days, but the problem isn't the same. It seems to wake up on a key stroke and the intermittent seizures have seemed to go away.

I just posted an blog on this issue here: http://codeslayer2010.wordpress.com/2014/01/31/windows-8-wont-wake-up-from-sleep-mode-power-off-goes-into-sleep-mode-after-bios-update/ The higlights of my situation are: HP Pavilion 17 " Laptop I3 processor It does not help to upgrade to Windows 8.1 No Windows Update has fixed this issue The problem seemed to start about 2 months after I bought the laptop, after a BIOS update (update must have been around October 2013). Tech support was not able to fix it, even after trying different driver configurations and a BIOS rollback. I hope this has added useful information to the conversation, and at the very least, adds one more voice to the chorus calling for a solution. -CodeSlayer2010

windows 8 won't wake up from sleep mode

Anonymous

I have a Dell desktop with Windows 8 and it will wake up from sleep mode if not in use for awhile but if left for longer periods it goes into sleep mode and will not wake up. I have tried to wake it

touching mouse
touching power button
using windows key + C
no results unless I do a hard power down

Now it has started to download windows updates without installing them

The best I saved for last...it will not shut down it only goes into Power Save mode

very frustrating...suggestions please?

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author

Anonymous

Was having this same problem and I fixed it. Check to make sure it's actually not waking! In my case the computer itself was waking but the display adapter was not. I could hear the processor fan come back on, the hard drives spin up, but nothing on my screen. In my BIOS, there was an option to not let the integrated graphics adapter sleep. It was called "RC6 Render Standby" and I turned it off -- fixed!

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98 additional answers

Anonymous

2014-03-17T15:20:56+00:00

I have a new HP Envy6 and have been experiencing the same issue. Took my computer back to Geek Squad and they did a complete restore of the PC and the issue still persists. They did a hardware performance check and said it had to be Windows 8. Hopefully they will push an update to correct this issue soon.

Have you tried changing the time setting for sleep mode? I did that and it does make a difference. I was getting very ticked off also. Go to Computor-Power Options and you can change the time settings there.

I have a Dell Inspiron 7000 15 and had the same sleep problem.

I found the answer on another forum - turn OFF Intel Fast Start !

All is then well
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Anonymous

2014-02-04T20:13:30+00:00

I have a new HP Envy6 and have been experiencing the same issue. Took my computer back to Geek Squad and they did a complete restore of the PC and the issue still persists. They did a hardware performance check and said it had to be Windows 8. Hopefully they will push an update to correct this issue soon.

Have you tried changing the time setting for sleep mode? I did that and it does make a difference. I was getting very ticked off also. Go to Computor-Power Options and you can change the time settings there.
Was this answer helpful?

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Anonymous

2014-02-04T19:52:35+00:00

I have a new HP Envy6 and have been experiencing the same issue. Took my computer back to Geek Squad and they did a complete restore of the PC and the issue still persists. They did a hardware performance check and said it had to be Windows 8. Hopefully they will push an update to correct this issue soon.

Windows 8.1 -

See: http://answers.microsoft.com/en-us/windows/forum/windows\_8-performance/2014-windows-81-goes-to-sleep-wont-wake-up-unless/c8823957-f6fd-4a46-a857-d9ea176d48e1

The second problem is that with no extra activity showing in Resource Monitor, the applications like IE / Chrome, Word... just freeze up for five to twenty seconds every so often.

Seriously, CPU is only 3% and Memory is only 20%, no threads explain this hiccup.

Ignore all that useless advice about the power savings. Did all of that with no change.

For HP, upload the Firmware updates for the motherboard, the disk controller, and other firmware updates. After I did that, it worked.

Then, I installed Windows 8.1 upgrade - and the same problem came back!

It is very fustrating.

I started un-installing all unnecessary applications from Apple Media upgrades to any add-in no matter how small. My Envy was re-set and didn't have much, just MS Office 2013.

GUESS WHAT FIXED IT

HP has an ENERGY STAR App installed

You know, the certified Energy Star that is on all of our appliances?

It is suppose to help manage the energy or certify how green something works.

Using Add Remove Programs, remove the Energy Star app.

Have only been testing for 2 days, but the problem isn't the same. It seems to wake up on a key stroke and the intermittent seizures have seemed to go away.
Was this answer helpful?

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Anonymous

2014-01-31T05:24:23+00:00
I just posted an blog on this issue here: http://codeslayer2010.wordpress.com/2014/01/31/windows-8-wont-wake-up-from-sleep-mode-power-off-goes-into-sleep-mode-after-bios-update/

The higlights of my situation are:

HP Pavilion 17 " Laptop

I3 processor
- It does not help to upgrade to Windows 8.1
- No Windows Update has fixed this issue
- The problem seemed to start about 2 months after I bought the laptop, after a BIOS update (update must have been around October 2013).
- Tech support was not able to fix it, even after trying different driver configurations and a BIOS rollback.
I hope this has added useful information to the conversation, and at the very least, adds one more voice to the chorus calling for a solution.

-CodeSlayer2010
Was this answer helpful?

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