Hi, I don't know where to start. This is the second time I've been prompted to enter a 'code' that shall grant me access to my email even though I've only ever logged into it from the one address. I'd been forced to enter an email before which I'm sure is where the previous code was sent. What I don't understand is that if this is for my 'security' how was I able to change that email to something else completely - bounce it to a mate in across the globe who happened to be on the phone with me, who gave me the code to enter to access my own bloody email? Why does someone need to have an email to access an email? And how the **** does that work if you have 2 outlook addresses which require a code from the other locked outlook address? All your doing is pushing people to Gmail duh. When outlook prompted me saying "hey enter the code we sent you" What is the use of being able to change the email to anything you want? Is that secure or just 'Microsoft secure'? If I can change the email to whatever I want to get the code that's needed is this so much a security aspect for outlook or just an info grab so you can record peoples alternate email addresses? DISCUSS P.S. No, I'm not giving you my phone number, I have less security on my bank accounts and credit cards whose security is impeccable - its hotmail, get over it and let us just have our 'secret question'. PEACE

I think somehow you misread my message. Alot of people use apps or browsers which save their passwords for them this means that they dont actually have to ever type it. By the time your app crashes or your pc fails or Microsoft simply believes someone else has used your account you may have changed your number and no longer have access to it and no longer remember your password. At which point a automated form will ask you questions about your account not questions that never change like i suggested but questions that do therefore it can be hard to remember. hence why i was locked out of my account for over a year. One day i googled the number and found out what network it was i then called the network and said i had lost my sim card and gave my address they sent me a new one which allowed me to receive the code. The reality is i use a 4 digit code on my bank app to bank and my bank doesnt need security anywhere near as tight as microsoft yet there is nothing in my email account of any value. the form didn't work and my account held cv,s in my name and address and emails the profile had my name and picture i told them i would send photo id or even skype to show its me. i named many other ways i could show its my account they didn't care in the slightest all they kept saying is use the form over and over worst service i have ever had from a company truly awful. my bank ask me 3 security questions Microsoft could easily ask 10 which would rule out anyone accessing my worthless account except me

that depends. some people log in with there pc and have a password saved. Microsoft then thinks you have been hacked and makes you change it except the code is sent to a phone you had 2 years ago suddenly you can't get access. answering personnel questions takes a couple of minutes so no its not really more hassle unless you have problems remembering your own personnel information. But if the pc broke, then if my password are autosave then what? And suppose someone is gonna use my PC, then anybody can look up my email account? Of course if I'm going to change my phone I better should remember to update my phone too on my account or my facebook account too. But I know not many people might remember doing that unless they value there account security. That is actually my problem with the recovery info form. Its kind of hard to remember all the answeres even if I can look them up on my email that is still accessible on my phone.

that depends. some people log in with there pc and have a password saved. Microsoft then thinks you have been hacked and makes you change it except the code is sent to a phone you had 2 years ago suddenly you can't get access. answering personnel questions takes a couple of minutes so no its not really more hassle unless you have problems remembering your own personnel information.

a code should not be required when you set the account they should ask alot of specifics that don't change ie it should not be phone numbers and adresses it should be things that don't ever change. dob. national insurance number. family member names pet names schools etc So you mean if I'm just gonna change my passowrd instead of a simple request to get a code on my active phone associated with my live email account for the system to make sure its me changing the password and not a hacker. I should answers tons of question just to change my password? Won't that be a far more hassle bro for the average joe?

Microsoft 'Security' is stupid and annoying

Anonymous

Hi,

I don't know where to start. This is the second time I've been prompted to enter a 'code' that shall grant me access to my email even though I've only ever logged into it from the one address. I'd been forced to enter an email before which I'm sure is where the previous code was sent. What I don't understand is that if this is for my 'security' how was I able to change that email to something else completely - bounce it to a mate in across the globe who happened to be on the phone with me, who gave me the code to enter to access my own bloody email?

Why does someone need to have an email to access an email? And how the **** does that work if you have 2 outlook addresses which require a code from the other locked outlook address? All your doing is pushing people to Gmail duh.
When outlook prompted me saying "hey enter the code we sent you" What is the use of being able to change the email to anything you want? Is that secure or just 'Microsoft secure'?
If I can change the email to whatever I want to get the code that's needed is this so much a security aspect for outlook or just an info grab so you can record peoples alternate email addresses?

DISCUSS

P.S. No, I'm not giving you my phone number, I have less security on my bank accounts and credit cards whose security is impeccable - its hotmail, get over it and let us just have our 'secret question'.

PEACE

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Anonymous

2016-08-24T16:00:11+00:00

I think somehow you misread my message.

Alot of people use apps or browsers which save their passwords for them this means that they

dont actually have to ever type it. By the time your app crashes or your pc fails or Microsoft simply believes someone else has used your account you may have changed your number and no longer have access to it and no longer remember your password. At which point a automated form will ask you questions about your account not questions that never change like i suggested but questions that do therefore it can be hard to remember.

hence why i was locked out of my account for over a year.

One day i googled the number and found out what network it was i then called the network and said i had lost my sim card and gave my address they sent me a new one which allowed me to receive the code.

The reality is i use a 4 digit code on my bank app to bank and my bank doesnt need security anywhere near as tight as microsoft yet there is nothing in my email account of any value.

the form didn't work and my account held cv,s in my name and address and emails the profile had my name and picture i told them i would send photo id or even skype to show its me. i named many other ways i could show its my account they didn't care in the slightest all they kept saying is use the form over and over worst service i have ever had from a company truly awful.

my bank ask me 3 security questions Microsoft could easily ask 10 which would rule out anyone accessing my worthless account except me
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Anonymous

2016-08-24T11:56:49+00:00

that depends.

some people log in with there pc and have a password saved. Microsoft then thinks you have been hacked and makes you change it except the code is sent to a phone you had 2 years ago suddenly you can't get access.

answering personnel questions takes a couple of minutes so no its not really more hassle unless you have problems remembering your own personnel information.

But if the pc broke, then if my password are autosave then what? And suppose someone is gonna use my PC, then anybody can look up my email account? Of course if I'm going to change my phone I better should remember to update my phone too on my account or my facebook account too. But I know not many people might remember doing that unless they value there account security.

That is actually my problem with the recovery info form. Its kind of hard to remember all the answeres even if I can look them up on my email that is still accessible on my phone.
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Anonymous

2016-08-24T11:46:21+00:00

that depends.

some people log in with there pc and have a password saved. Microsoft then thinks you have been hacked and makes you change it except the code is sent to a phone you had 2 years ago suddenly you can't get access.

answering personnel questions takes a couple of minutes so no its not really more hassle unless you have problems remembering your own personnel information.
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Anonymous

2016-08-24T11:10:41+00:00

a code should not be required when you set the account they should ask alot of specifics that don't change ie it should not be phone numbers and adresses it should be things that don't ever change.

dob. national insurance number. family member names pet names schools etc

So you mean if I'm just gonna change my passowrd instead of a simple request to get a code on my active phone associated with my live email account for the system to make sure its me changing the password and not a hacker.

I should answers tons of question just to change my password? Won't that be a far more hassle bro for the average joe?
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