Print Spooler won't start (error 1053) after recent wave of updates to Win7 64-bit

Anonymous
2012-12-14T05:57:12+00:00

Hi, all.

I have exactly the same print spooler symptoms that many seem to have but none of the posted solutions worked.  I think the issues started at the end of November when I let Windows Update install the latest .NET updates and security updates.

Yes. I cleared out the \printers directory (nothing there)

Yes. I ran the SFC /scannow. All verified.

Yes. I checked my dependencies (just RPC and http and both running)

Yes. I checked the event log file. (the canon driver crashed a couple of times but the last time was back in March)

I just finished spending the day doing a "repair install" (re-installed the OS as an upgrade on top of itself).  That fixed the problem and I had my printer back for about 30 mins, but it broke again as Windows Update caught up with the 110 updates that it needed since SP1.

At this point, I'm almost certain one of the windows or .NET updates is causing this.  If anyone could figure out which one it is then I'd just re-install again and skip it.

Any more ideas?

Thanks,

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2012-12-29T07:45:18+00:00

Fixing this issue is very simple. Here was what I've done to start the Print Spooler:

  1. Click Start, type “services.msc” and hit Enter.
  2. Scroll down to Print spooler.
  3. Right-click Print spooler, then select Properties.
  4. Select the Log On tab, and uncheck the Allow service to interact with desktop setting.

(Microsoft recommends that you do not change the Allow service to interact with desktop setting. If you allow the service to interact with the desktop, any information that the service displays on the desktop will also be displayed on an interactive user's desktop. A malicious user could then take control of the service or attack it from the interactive desktop).

  1. Once you have uncheck this setting, select the General tab and click "Start" (the Print Spooler should be able to start without popping up the Error 1053 again).

Hope this helps!

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  1. Anonymous
    2012-12-31T21:32:10+00:00

    Thanks Gerry-- I will try to catch up on answering your questions.  Here is the link to my SkyDrive

    https://skydrive.live.com/redir.aspx?cid=29db8263e4ac2641&page=browse&resid=29DB8263E4AC2641!103&parid=29DB8263E4AC2641!101&sc=Documents&authkey=!&Bpub=SDX.SkyDrive&Bsrc=Share

    Malwarebytes:

    • Report is in the skydrive
    • Kicked out some registry values that were tied to something called PUP.Datamngr
    • I accepted the deletions/remediations recommended by Malwarebytes

    SuperAntiSpyware

    • Kicked out lot of tracking cookies
    • Kicked out PUP.CNETInstaller
    • I accepted the deletions/remediations recommended by SuperAntiSpyware

    On reboot, the print spooler started (yay!)  However, the Interactive Services Detection service could not be manually started.

    Windows 7 Upgrade Advisor

    • Report is in the Skydrive

    I do not do much photo editing and certainly do not need to load Canon Utilities at start-up

    I have Version 3.40 of Family Tree Maker (yes it is old!) and do not need this to load at start-up

    How would I get these out of the start-up queue?  They are not in the Start>Start-Up folder.

    I see in Control Panel>Programs that I do in fact have PDF Complete Special Edition, Version 4.0.54.  I don't know if this is causing the problem, but it was installed over a year ago; it must have come with my computer as I got this box less than 12 months ago.

    So do I really have a problem if my Interactive Services Detection service cannot start?  I wonder if there is some deeper problem with the windows operating system that this issue and the spooler issue are just symptoms.

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  2. Anonymous
    2012-12-31T20:30:30+00:00

    You are using Pdf complete:

    http://www.pdfcomplete.com/cms/default.aspx

    Is the Add On is causing the problem?

    What version do you have?

    Please download and run the Windows 7 Upgrade Advisor and post a copy of the report here:

    https://www.microsoft.com/en-gb/download/details.aspx?id=20

    Do you do a lot of photo editing? Do you need to have Canon Utilities loading at StartUp or could they be configured to load on demand?

    What version of Family Tree Maker do you have? Do you need to have Family Tree Maker loading at StartUp or could it be configured to load on demand?

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  3. Anonymous
    2012-12-31T19:43:05+00:00

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  4. Anonymous
    2012-12-31T19:09:32+00:00

    You are using a lot of RAM!  I am not a fan of Norton Anti-Virus. I will be interested to what results you get from running Malwarebytes and Super AntiSpyware.

    Type System Information in the Search Box above the start Button and press the ENTER key. Select File, Export and give the file a name noting where it is located. Please upload to your Sky Drive, share and post a link here.

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