This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
These three updates are trying to be reinstalled over and over again. Replicable on both PCs
The updates are trying to be install over and over again. Every time I click "check for updates," there it appears again.
The screenshots below illustrates this:
.png)
.jpg)
List of threads that have the same issue:
Media coverage:
Update 1: I have tried restarting the PC. Nothing. I have also tried FixIt when trying to troubleshoot Windows Update errors. Still nothing. The FixIt simply "runs" till the end and then says "finish." It did not offer to fix anything.
Windows 7 X64 SP1 with Norton Internet Security 2013 (version 20).
Update: I found other users having the same problem http://www.computerbase.de/forum/showthread.php?t=1252121 (in Dutch I presume). Translated page: http://translate.google.com/translate?sl=auto&tl=en&js=n&prev=_t&hl=en&ie=UTF-8&u=http%3A%2F%2Fwww.computerbase.de%2Fforum%2Fshowthread.php%3Ft%3D1252121&act=url
Update 2: Added media coverage of the issue.
Update 3: Add even more threads found via Google.
Update 4: Microsoft has now offered a statement regarding this bug:
“We’ve received reports of some customers experiencing issues when deploying some of September’s Office-related updates. We are investigating this issue and will act accordingly, to help ensure that our customers are protected." -- Dustin Childs, group manager, Microsoft Trustworthy Computing
Microsoft has acknowledge this: http://support.microsoft.com/kb/2760583/en-us
Known issues with this security update
Update 5: I did not have to do anything on my part (like re-install updates), so it's probably a detection issue on Microsoft's part.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I have the 2010 Office running on my Vista PC as well as the 2007 version and attempting this update seems to have deleted Excel 2007 in its entirety. It even removed the shortcut for the program. I guess I really don't need parallel programs, but for certain operations I prefer the 2007.
Oh, well!
I think I have found how to "Hide update"
Breath for a second. It was a general comment.
Yours is not the first propose work around. Whether it be your technique (uninstalling all sorts of stuff) or others (involving reg hacks....), these measures are possibly risking much bigger issues, or causing usability problems (for some people the Microsoft Office Access database engine 2007 is critical component of certain programs they use) ... For sure experienced IT personnel can give it a whirl (they have the capacity to fix anything they break - or reformat at the very least), but for the average user this could cause more problems than it fixes.
Regardless of the version, I don't recommend to anyone to start uninstalling SP, hotfix, patches,.... whole applications, performing reg hacks, or god knows what else may have been advise here, or anywhere else.
People need to wait for a proper fix from Microsoft.
What are the step needed to "Hide update"?
Windows 7 Home Premium
Service Pack 1
64bit version of Windows.
I agree. As you mentioned, this is for Office 2010 users. I have office 2003, and absolutely need the Office 2007 components in the compatibility pack to have access to the newer .docx and .xlsx formats, at least until I decide to upgrade to Office 2010. But that won't happen until I buy my next PC, probably a year or two from now.
